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Virus AntiMalware Pro

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Hi
my mum is ringing me up as she has a virus. It's called AntiMalware pro. It stop virus scanners like AVG running and is trying to get her buy new virus software. As I can't get to her computer it is very difficult to know how to remove this. Has anyone experienced this or able to tell me how to remove this please

Thanks

Comments

  • Please see the sticky at the top of the techie forum.
    If my post helped you in anyway, please hit the "Thanks" button! Please note any advice I give is followed at your own risk!
  • dogmaryxx
    dogmaryxx Posts: 2,446 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Save http://dl.surfright.nl/HitmanPro35.exe to desktop
    Then Hold down the left CTRL-key when you start Hitman Pro and all non-essential processes are terminated, including the malware process.
  • JasX
    JasX Posts: 3,996 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    bobbyday wrote: »
    Hi
    It stop virus scanners like AVG running a

    ....ho hum another AVG user with a virus.....


    probably if she had an antivirus program that wasn't a largely useless piece of junk in the first place she'd not get these viruses, suggest she switch to one of the reliable (free) antiviruses asap!

    eg Avira, Avast or Microsoft Security Essentials

    on the plus side stopping AVG running probably doesn't make much difference to the level of antivirus protection a PC with AVG on didn't have :)


    -refer her to the steps in the malwarebytes/hijack this sticky for virus removal instructions :)
  • Donnie
    Donnie Posts: 9,862 Forumite
    Useful tool, the Force Breach Mode. Here is a video demonstration for those who haven't seen it in action.
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