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Broken Laptop - Who's liable? Retailer or Manufacturer?

My two year old laptop has gone bust. Quite expensive as i spent over £600 on it. I have contacted the manufacturer who told me under the sale of goods act that the retailer is the one i should be complaining too. The retailer says that its vice versa and its the manufacturer i should be complaning too.

Under the sale of goods act - who should i be complaining to and are they liable?

thanks

Comments

  • nomoneytoday
    nomoneytoday Posts: 4,871 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Your contract is with the retailer.
    Any cover would be under the SOGA, which is not a guarantee or a licence for refund ;)
  • alan6012
    alan6012 Posts: 40 Forumite
    many thanks - i can go and get a repair guy to have a look at it now i know who i have to deal with :) thanks for the help nmt :)
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