Egg Money Manager

Nick_C

I can't set up my Post Office Credit Card from within EMM.

Any time I try, it times out with "At the moment we can't connect you to Post Office Credit Card (UK), their site could be down or your log in details could have changed. You can select another organisation or re-enter your log in details to try again."

I've tried entering my date of birth as both ddmmyyyy and dd/mm/yyyy but neither works.

Have any EMM users set up this link successfully? If so, any thoughts as to what I'm doing wrong?

natman

sometimes when banks change their log on procedure - even very minor changes the EMM will not log into the account.

I was frustrated some 6 months back where coventry building society chnaged their log in procedure a couple of times in a months, I couldnt log on through EMM for around 8 weeks.

This could be the same, I would privated message EGG, they normally respond fine.....
Have you tried logging on directly to the post office? havethings changed? is the banking section down at the minute??

Go through these steps first, then contact EGG.

lakkinheit

I contacted Egg about problems with Post Office account a few weeks ago and received a reply to say they were working on it...just tried it and it's working now.

Make sure that you DON'T enter anything for the "last 4 digits of your telephone number" - just fill in the other 3 fields and it should work fine.

Nick_C

lakkinheit wrote: »

I contacted Egg about problems with Post Office account a few weeks ago and received a reply to say they were working on it...just tried it and it's working now.

Make sure that you DON'T enter anything for the "last 4 digits of your telephone number" - just fill in the other 3 fields and it should work fine.

Thanks, I've just tried and its also working for me now, including the last 4 digits of my phone number!