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Advice on Cas Convertors please.

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My friend bought a netbook from cash convertors yesterday. She asked me to look it over for her to see what I thought. The netbook itself is ok but we discovered the plug/wire to charge the netbook has wires exposed. The wire looks like it's been chewed by a small animal. My question is should they have not checked this before selling? Do they have to have electrial items PAT tested before selling? Will my friend be able to get a refund because of the faulty/dangerous plug? Thanks in advance for any help.

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  • Browntoa
    Browntoa Posts: 49,604 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    think stuff from those types of stores come with a 30 or 60 day warranty ,assume they will either refund or supply her with a replacement power supply(if she likes the netbook then opt for the latter ?)
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  • jockess1
    jockess1 Posts: 198 Forumite
    Part of the Furniture Combo Breaker
    Browntoa wrote: »
    think stuff from those types of stores come with a 30 or 60 day warranty ,assume they will either refund or supply her with a replacement power supply(if she likes the netbook then opt for the latter ?)

    Thanks that's really helpful :beer:
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