Well I cancelled the gym...or so I thought

Toomuchdebt

I had a letter this morning telling me I owed money for the gym membership and I coudn't cancel as I still had 7 months left on it.I am so annoyed!It's on the lowest rate so can't change that.They can freeze it for 6 months but I still have to pay £7.50 to do that.I am not happy.The only way they will cancel it is with a doctor's note saying I can't exercise and I can't get that So that's another £25 if I use it and £7.50 if I don't.Not happy at all.

black-saturn

Did you sign a contract to say that you would pay for a set amount of time?

Toomuchdebt

Apparently so-I have been trying to find it but can't It's a 12 month contract.

lynzpower

ask them to send you a copy of the contract then. I guess if they cannot prove you have a contract with them the ehole thing is null and void I guess????

Toomuchdebt

That's a good idea-I will ring up and ask them to send it.

rog2

It just seems very unfair how these companies can be so inflexible. Perhaps if you explain your situation - that you simply can not afford to continue with yoiur membership - to insist on this further payment, for a facility that you will not be using, will only cause you further hardship and probably end up in unnecessary, and costly for both sides, legal action, maybe they could relax this rule/ Probably not though.

bargainbetty

I got caught by this too, but to be honest it my own fault because I had signed the contract for a year. They are probably extremely used to people signing up for membership and then the healthkick gradually tails off..... I know mine did.

Could you try offering them a full and final payment, or ask to drop to the minimum membership level?

jules68

i am with fitness First and have a 12 month contract( nhs discount) I phoned up the head office and they said i could not cancel , but they would freeze my membership at £7.50 a month. But the when i go back to it i still have to give notice ,how ever many months left, so not really much better off.No money to pay gym and too tired to go!!!

FatJock

hi,

Most of the 'popular' gyms require you to sign up for a standard 12 months but you can sometimes get get out of this if you can get someone else to join in your place. With regards to a doctors note, I think it might be worthwhile paying a visit to your doctors for an annual MOT. This way you get a check up and it may also throw up something that could stop you exercising (flat feet, bad back, stiff joints, noise bleeds when you exercise, fear of people watching you sweat during exercise etc).

Hope this is useful. Good Luck.

Regards,
FatJock

ckerrd

Ah the joys of signing for something you no longer want.
Sadly I think all you can do is ask them for a better deal but they are perfectly entitled to the money

Toomuchdebt

I'm on the lowest membership rate already-they won't drop the settlement figure-they will accept 3 postdated cheques of over £50 a time or they wil pass this onto their collections agency which adds a £25 fee so to be honest I'm better off paying the membership fee and using it and cancelling at the end of the contract I hate this I hate my life I hate my financial situation.I wish I hadn't been so stupid with money.I wish I was someone else who wasn't so dumb.I can't cope with this any more

edited cos of all the mistakes