warning about natwest.com possible scam site

lazydavy

There seems to be a potential harmful or scam site that comes up if you try to get to natwest site by clicking on that site from google and npossibly other search engines It takes you to a site called helpfulbanking .com ( as advertised in natwest site etc)
This site looks identical to the official natwest site but when I queried it with Natwest by phone they confirm it is NOT a nat west site
Not a problem if you type www. natwest.com but can be if you hotlink or copy and paste

A couple of tries amd they can get your log in details

Also if you go from the official site to look up local branch detaile it takes you to a site called via michelin .com which may or may not be a natwest site but ckicking back from it can also take yo to the scam site

If this is the wrong place please copy it to where it should be but be aware and very careful

usedandabused

lazydavy wrote: »

There seems to be a potential harmful or scam site that comes up if you try to get to natwest site by clicking on that site from google and npossibly other search engines It takes you to a site called helpfulbanking .com ( as advertised in natwest site etc)
This site looks identical to the official natwest site but when I queried it with Natwest by phone they confirm it is NOT a nat west site
Not a problem if you type www. natwest.com but can be if you hotlink or copy and paste

A couple of tries amd they can get your log in details

Also if you go from the official site to look up local branch detaile it takes you to a site called via michelin .com which may or may not be a natwest site but ckicking back from it can also take yo to the scam site

If this is the wrong place please copy it to where it should be but be aware and very careful

if true very worrying i recently opened a natwest account and my neice's wedding money is sitting in my account and i have accessed my acccount via google :eek::eek:

usedandabused

omg i'm super worried now

shall i ring to find out whats going on?

chriskross

lazydavy wrote: »

...

Also if you go from the official site to look up local branch detaile it takes you to a site called via michelin .com which may or may not be a natwest site but ckicking back from it can also take yo to the scam site

If this is the wrong place please copy it to where it should be but be aware and very careful

Viamichelin.com is a legitimate mapping/routing site run by Michelin. Not saying that they're using the genuine site in this scam, just pointing it out (and it's not a NatWest site, just as many sites use external mapping cos to provide branch location info)

thatsean

Helpfulbanking .com appears to be a product catalogue of Natwest offerings - as this is their slogan, why wouldnt they use this url? there is no option to log on - how can they get your details?, clicking on product details takes you to the relevant section of the Natwest site. How is this site a scam? By telling you about a trick account? This is clearly a sales website.

Natwest have always used Michelin mapping for their branch locator.

Funkyfreddy

lazydavy wrote: »

There seems to be a potential harmful or scam site that comes up if you try to get to natwest site by clicking on that site from google and npossibly other search engines It takes you to a site called helpfulbanking .com ( as advertised in natwest site etc)
This site looks identical to the official natwest site but when I queried it with Natwest by phone they confirm it is NOT a nat west site ....

Probably because the muppet you spoke to at Natwest didn't have a clue !

helpfulbanking.com would appear to be one of the many Domains owned/registered by the RBS group - its reflective of their current TV slogan (helpful Banking - ha ha !)

Same registrar details for the likes of natwest.com or nwolb.com

lazydavy wrote: »

A couple of tries amd they can get your log in details

There is no Login on the site you refer, it links to the "main" NatWest site but nothing untoward about that by the looks of things.

After saing that the best advice is to navigate to your bank by manually typing in the URL in your browser.

FF

lazydavy

Thanks for the comments makes me feel a bit easier in my mind.

My original concern arose because i was already logged in to nat west online banking and queried the contact details of my local branch which got me to the viamichelin site. When i clicked out of there it took me to the helpful banking site ( as it turns out a 'legit' site) but also logged it into my pc history

Not being fully computer literate and having np 10 year old kids to steer me in the right direction I queried it with NatWest and was told it wasnt one of their sites

I had a similar problem some months ago when using google and there was a fake natwest site ( it was the top one on the google list for natwest and today it was the top entry that could take you to helpful banking). I note that this has now changed and the list is headed by the natwest mortgage entry.

I will in future just type in the site details I dont think I feel secure enough to use the quick and easy way any more

pmduk

Perhaps you should consider using the rapport software offered by companies in the RBS group. It indicates when you are connected to the correct site.