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Internet connection help needed

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Joyful
Joyful Posts: 2,429 Forumite
Part of the Furniture 1,000 Posts Combo Breaker
I am looking for some help please. I have a Student just arrived from Germany and he cannot connect to my wireless internet. It is showing as 100 % available but is not connecting. He had this problem also just before he came and was told the networking card was possibly broken so he went and bought a dongle but is having the same problem.

He has a Toshiba M70-151 Satellite laptop running Xp.

As his only suggestion is to run an Ethernet cable upstairs I am looking for suggestions please?
Self Employed, Running my Dream Jobs

Comments

  • Connect him to the internet with a cable and peform a full windows update http://windowsupdate.microsoft.com/

    He probably has Windows XP SP1 which doesn't recognise how to deal with WPA networks.
    If my post helped you in anyway, please hit the "Thanks" button! Please note any advice I give is followed at your own risk!
  • Joyful
    Joyful Posts: 2,429 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    I feel so stupid but I gave him the wrong key number! Lol

    Everything is working now.
    Self Employed, Running my Dream Jobs
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