free delivery & gifts no min spend @ dotty P's.

caeler

New Code:
http://forums.moneysavingexpert.com/showthread.html?t=272800

mummytomoo&roo

No shampoo or conditioner for me either, just the aussie hair sample, Only placed an order in the first place for the freebies so am going to take item back to store to get refund.

emmiemac

Got this in reply to my email of complaint, could be worse, could be better!

Thank you for your email.

We were sorry to learn of your comments.

Please be advised that as stated on our website under the Terms and Condions,
the availability of goods is subject to availability as there is a delay between the
time the order is placed and the time when the order is accepted, the stock
position relating to the particular item may change.

We have tried to anticipate demand and have plenty of stock on hand, however
due to an overwhelming response some promotions are selling out very quickly. We
fully appreciate how much inconvenience and disappointment this problem may
have caused.

As a goodwill gesture, please note we will happily refund your delivery charges for a
future order placed. Please inform us of the new order number by sending it attached
to this email.


Please be assured that your opinions are very valuable to us and your feedback
will be passed through to the appropriate department.


Kind Regards,

Dorothy Perkins Online Customer Service