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Computer Stuck In a Loop at Startup

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Hi, I need some help please! I don't really know where to look for help, if there are already threads relating to the same problem and somebody could point them out to me then I would be very grateful.

My PC operates Windows. It currently has problems starting up.

When I press the power button I get a message saying

Windows did not start succesfully

and I have certain options to choose including:

Safe Mode
Safe Mode with Networking
Last Known Good Configuration
Start Windows Normally
etc.

However, regardless of which of these options I select within a few seconds the PC reboots itself again.

For example, if I select Safe Mode then the PC will start listing out various drivers and the reboots.

If I select Start Windows Normally then I get the startup Windows Screen (with the flag and the XP symbol on) and then the PC restarts.

Any help would be very gratefully received!

Regards
Dazed
«134

Comments

  • *Kat*
    *Kat* Posts: 1,829 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    So it wont actually go to the logon window? Or stays at the black screen listing the drivers? You might have to format if it's not workign at all? :S
  • aliEnRIK
    aliEnRIK Posts: 17,741 Forumite
    Part of the Furniture Combo Breaker
    Sounds like youll probably need the operating disc and run a repair or a full reinstall

    Try this though ~ unplug ALL USB devices and try again
    :idea:
  • Hi, no it doesn't get to the logon window. When I try safe mode it lists all the drivers and then it goes black and then reboots.

    I have just tried unplugging the USB devices but that has no noticeable effect.
  • *Kat*
    *Kat* Posts: 1,829 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Then I agree with alie that you should get the reboot disc and see if you can repair it that way, and if not you might have to format :(

    *edit* Did you install any new drivers or programs? Or download music/movies from anywhere?
  • macman
    macman Posts: 53,129 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Try to run the diagnostic program and check the hard drive out?
    Would help if you gave the make and model so someone can point you to the way to access this.
    No free lunch, and no free laptop ;)
  • DazedByTheLight
    DazedByTheLight Posts: 399 Forumite
    Part of the Furniture Combo Breaker
    edited 21 August 2010 at 9:03PM
    Hi, it has had the same problem for a while now so I cannot remember what I installed/downloaded. My main aim is to get all my files from it and then I may scrap the computer.

    The computer was custom built for me and I don't think they gave me the reboot disk.

    I cannot run any programs on the computer because it doesn't get that far.
  • *Kat*
    *Kat* Posts: 1,829 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    To get the files from it, you'll need to get a dock or an enclosure, so you can connect the HD to the new laptop/PC via a USB cable. It's not that expensive, maybe £10 from ebay?
  • z3phyr04
    z3phyr04 Posts: 185 Forumite
    Before you go reinstalling it would be better if you worked out what the error is that's causing it to reboot (most likely a blue screen).

    When it gets to the stage with the options hit F5 or F8 and you'll get more, choose Disable Automatic Restart on system failure and then let it try again. Likely it will give you a blue screen with an error and code. Probably the RAM is on the way out.
  • Hi Zephyr, I pressed F8 and I got a blue screen.

    The error code says:

    STOP: 0 x 0000024 (0 x 00190203, 0 x 8A429A58, 0 x 00000102, 0 x 00000000)
  • macman
    macman Posts: 53,129 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    024 is a hard drive problem I think.
    No free lunch, and no free laptop ;)
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