Cooling off period, cancellation

unholyangel

Toxopholus wrote: »

Thank you all for your interest and opinions. Nothing is mentioned in T&C's about a lack of a 'cooling off period'. The important part of my saga is to make sure that holiday makers who book on-line understand that contrary to normal consumer law; Travel Agents in general and OTB in particular can avoid paying cancellation repayments because of a legal loophole which is not dislosed by them, and as a result there is no 'Cooling Off Period' for consumers. I am sure you agree this is a particularly nasty way to take money from customers.

Personally i would have thought that no mention of a cooling off period = no cooling off period. Then again, i would have applied common sense.

Neither would i class it as a legal loophole as obviously it has been reviewed and found that due to the nature of the services provided, it simply isnt reasonable to apply a 7 day cooling off period.

However given what you've said, there doesnt seem to be a problem with your booking.

Your only real chance of disputing it is if they have unfair contract terms.