Blank screen with flashing underscore on Acer laptop

nsabournemouth

Hi, my Acer laptop was turned on today and the load up screen comes up then goes to a blank screen with a flashing underscore at the top left habd corner.

Does anyone have any ideas as to what the problem is and if there is a fix for it?

Donnie

Restart the computer. Keep hitting F2 as soon as it starts. It should enter into the BIOS setup. You need to look in there to see if your hard drive is listed within.

An example:

BillTrac

You havent left a disk in the disk drive by any chance?

nsabournemouth

Can't see anything that relates to Internal Hard Disk.

All i have listed is:

IDEO Model
IDEO Serial Number
ATAPI Model Name
System BIOS Version
VGA BIOS Version
Serial Number
Asset Tag Number
Product Name
Manufacturer Name
UUID

Donnie

Model number of laptop? Restart and hit F8 continually whilst starting up. Hopefully you can choose Last Known Good Configuration (your most recent settings that worked)

nsabournemouth

Donnie wrote: »

Model number of laptop? Restart and hit F8 continually whilst starting up. Hopefully you can choose Last Known Good Configuration (your most recent settings that worked)

Hi tried f8 but nothing.

Model is a Acer Aspire 7730zg

nsabournemouth

My GF said that she plugged her ipod in this morning after just turning it on and without going to any desktop, could that have caused a problem?

closed

have you unplugged it?

unplug everything, remove all cddvd's. battery, mains lead, then power on with mains lead only

culpepper

Might be the hard drive has come unconnected .
If it isnt under guarantee or anything, you could turn it all off and remove the battery then unscrew the cover over the drive and check it is firmly connected.
Also check the memory sticks are still properly seated .

nsabournemouth

closed wrote: »

have you unplugged it?

unplug everything, remove all cddvd's. battery, mains lead, then power on with mains lead only

Tried that and no joy.

nsabournemouth

culpepper wrote: »

Might be the hard drive has come unconnected .
If it isnt under guarantee or anything, you could turn it all off and remove the battery then unscrew the cover over the drive and check it is firmly connected.
Also check the memory sticks are still properly seated .

Still under so thanks but i will leave that well alone!