windows log on problem

gaming_guy

on one of the users on our computer logs on, and it stays on the logging on screen for about 20 mins ( but all other users are fine, log on without any probs) and after that they get fed up and switch the comp off

the computer has a 20gb hdd with about 1.29gb free and 512mb ram, if that helps!

Any Ideas?

BTW running win xp pro

Mr_Squiddy

gaming_guy wrote:

on one of the users on our computer logs on, and it stays on the logging on screen for about 20 mins ( but all other users are fine, log on without any probs) and after that they get fed up and switch the comp off

I don't know what's causing the problem but you could always log in as administrator, copy off all the user's stuff and then create a new user. It's often easier to sidestep a problem rather than solve it.

Have you tried looking at the event log to see if there is anything obvious happening when the user tried to log in?

P.

albertross_2

Sounds like either a corrupt profile, or some spyware/malware/something in startup.. you could recreate the account with a slightly different name and copy all the favorites over.

gaming_guy

thanks albertross & Mr Squiddy

i have created a tempory account already and i will copy all of the files over later

kat21

download this and look at what programs have started for that particular user, make sure the control panel is installed under that particular user name in other words if its freds start up thats slow he must install this software
kat21
http://www.mlin.net/StartupCPL.shtml
its freeware too

sandroad

I assume this pc is on the network and tries to contact the DC.

When you log on, unplug the network cable, this will prevent the box from trying to get info back from the DC and use the cached user profile. You can then get into eventvwr and see what errors you are getting. There are lots of reasons why this happens but most of them I have found has been DNS issues.

Hope this helps

gaming_guy

sandroad wrote:

I assume this pc is on the network and tries to contact the DC.

When you log on, unplug the network cable, this will prevent the box from trying to get info back from the DC and use the cached user profile. You can then get into eventvwr and see what errors you are getting. There are lots of reasons why this happens but most of them I have found has been DNS issues.

Hope this helps

i dont have a server as it is just one computer with 5 users each have own account

THE new account freezes as well

albertross_2

try running chkdsk c: /F/R then reboot, or do a system restore to an earlier time, or log into one of the other accounts, and do a full malware/antivirus/rootkit scan - see malware sticky thread if you don't have any scanners.