cd/dvd player

kduffy101

hi,
my fatherinlaw asked me to have a look at his brand new cd/dvd player on his pc,it was fitted about 3 months ago,but has never worked.
when i go into my computer its not showing in my devices with removable storage.
when i try to play dvds its saying something about code 41.
anyone got any ideas on how to get this working?
thanks.
im going round to have another look this morning,i can post the make of pc+cd/dvd player if this helps.

GeoffX

I had this problem a while ago. Have a look at the second post on this page:
http://www.cdrom-guide.com/forums/showthread.php?t=272544

Similar instructions to these solved things for me.

kduffy101

ok ive been to the Registry Editor+to be honest i didnt know what i was doing,so i did nothing.
when im in device manager at dvd/cd-rom drives HL-DT-ST DVD-RW_GSA-H11N theres are yellow sign with a ! mark at it.
heres the code 41 message i get...windows succesfully loaded the device driver for this hardware but cannot find the hardware device.(code 41).
any help would be great
thanks

GeoffX

Start the registry editor. The left-hand side has a tree of keys. You need to navigate through them as follows:

HKEY_LOCAL_MACHINE
SYSTEM
CurrentControlSet
Control
Class
{4D36E965-E325-11CE-BFC1-08002BE10318}

Once you reach that key have a look at the values in the right-hand side. If there are items named UpperFilters or LowerFilters then right-click on them and select Delete. Then you need to restart Windows.

kduffy101

ok thanks geoffx,i will pop round his house tomorrow+give it a try.

kduffy101

managed to get the cd/dvd player working after doing the bit in the registry editor,
the problem im getting now is theres a wee box thingy at bottom left of screen saying"safely remove hardware",when i click on it its saying safely remove netgaer,which is my wireless connection.
also the 2 wee screens keep coming up with a red X +i cant get a internet connection,
should i remove netgear from pc+reinstall?
any help would be great.
thanks

KillerWatt

kduffy101 wrote: »

the problem im getting now is theres a wee box thingy at bottom left of screen saying"safely remove hardware",when i click on it its saying safely remove netgaer,which is my wireless connection.

A perfectly normal message that you will see when any USB (aka "removable") device is plugged in to a USB port.

kduffy101 wrote: »

also the 2 wee screens keep coming up with a red X +i cant get a internet connection,

That icon refers to your onboard (hardwired) network adaptor, again a perfectly normal message if the computer is not connected to any type of network using that adaptor.
If the message annoys you that much, you can disable it in the network card properties.

kduffy101

its not really annoying,but i keep getting disconected+having to reboot pc.it says a network cable is unplugged,

ddoris

You could check that the wired connection is disabled in control panel/network connections if you are using wireless.