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E car insurance

whizzing
whizzing Posts: 294 Forumite
in Insurance & life assurance
Anyone insured with this company. I need short term insurance and they seem the only one who does it for a reasonable price

Comments

  • toto2u
    toto2u Posts: 1 Newbie
    edited 7 September 2010 at 2:00PM
    Be careful with the paper work with this company, I got it wrong and they charged me £136 for the cancelling the insurance after 28 days.

    you have been warned! note: Asda use the same company.

    Update
    After 16 emails finally got them to return another £36.00 which was for addon's that I didn't ask for ..key cover etc. by going to report them for misleading web page.. stated that these were benefits with there policy.. not addon's .

    You have been warned AGAIN!!
    T
  • Jonesy_McJones
    Jonesy_McJones Posts: 209 Forumite
    I have my home insurance with this company. As they are an 'e' company, you can only really communicate with them via email - their response times are terrible. Or you can call them on a very expensive premium rate number which they won't answer for a very long time. Google them for reviews - I wish I had! There are some rubbish ones on moneysupermarket (might be for ehome - not sure). Haven't had to make a claim and I really hope I don't need to.
  • Quote
    Quote Posts: 8,042 Forumite
    toto2u wrote: »
    note: Asda use the same company.
    I'm not sure that this is true.

    OP - since it doesn't sound like you have any option if they are the "only company who does it for a reasonable price".
  • lisyloo
    lisyloo Posts: 30,113 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    They have pretty poor reviews.
    However if it's only short term and the money is important, then perhaps you have to go with them.
  • whizzing
    whizzing Posts: 294 Forumite
    Went for a more reputable company for a year and will just have to pay the cancellation fee when I no longer need it.
  • mikey72
    mikey72 Posts: 14,680 Forumite
    Sainsbury's are esure, and they both list a page of telephone contact numbers.
  • missile
    missile Posts: 11,886 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    mikey72 wrote: »
    Sainsbury's are esure, and they both list a page of telephone contact numbers.
    The problems start if you need to make a claim.:mad:
    "A nation's greatness is measured by how it treats its weakest members." ~ Mahatma Gandhi
    Ride hard or stay home :iloveyou:
  • mikey72
    mikey72 Posts: 14,680 Forumite
    I mis-read the post.
    Thought it was esure, not e car.
    I can't comment on e car, so I'll get my coat now.
  • huckster
    huckster Posts: 5,591 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    The say that E numbers are bad for you.

    I would tend to stay away from such companies, whether it is Ecar Insurance or Esure. In my opinion they both appear to offer very poor customer service.
    The comments I post are personal opinion. Always refer to official information sources before relying on internet forums. If you have a problem with any organisation, enter into their official complaints process at the earliest opportunity, as sometimes complaints have to be started within a certain time frame.
  • CPJames19
    CPJames19 Posts: 301 Forumite
    missile wrote: »
    The problems start if you need to make a claim.:mad:

    That can be said for most insurance companies.
    My advice has no basis more reliable than my own meandering experience.
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