We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
creditfile.com- help!

Katmoo
Posts: 18 Forumite
I signed up for the free trial period last month.
I still haven't been sent my user name and log on, and so have not even accessed my credit file yet.
Is this a scam? I am usually so careful with these things! I am really annoyed!
Today I have logged onto my internt banking - I check every day- and they have taken £5.99 out of my account!!!! - But I have been checking everyday for signs of a direct debit or standing order, which I was going to cancel before the first payment was taken - I was only interested in the free trial period and getting an up to date copy of my file.
!!!!!!?!
How do I cancel this when there is nothing to cancel by my bank? Can they just debit my account with no direct debit? I am really nervous that they are going to do this every month!
I have e-mailed the customer services e-mail address asking to cancel my account, I am currently awaiting a reply.
Any idea pelase? Thanks
I still haven't been sent my user name and log on, and so have not even accessed my credit file yet.
Is this a scam? I am usually so careful with these things! I am really annoyed!
Today I have logged onto my internt banking - I check every day- and they have taken £5.99 out of my account!!!! - But I have been checking everyday for signs of a direct debit or standing order, which I was going to cancel before the first payment was taken - I was only interested in the free trial period and getting an up to date copy of my file.
!!!!!!?!
How do I cancel this when there is nothing to cancel by my bank? Can they just debit my account with no direct debit? I am really nervous that they are going to do this every month!
I have e-mailed the customer services e-mail address asking to cancel my account, I am currently awaiting a reply.
Any idea pelase? Thanks
Rome wasn't built in a day
Proud to be facing my debts
Money For Nothing: About to commence
Proud to be facing my debts
Money For Nothing: About to commence
0
Comments
-
I hope you get it sorted Katmoo:T Hail Kipper, and hail fluffynit for their endless hard work on the competitions board!:T0
This discussion has been closed.
Confirm your email address to Create Threads and Reply

Categories
- All Categories
- 351.7K Banking & Borrowing
- 253.4K Reduce Debt & Boost Income
- 454K Spending & Discounts
- 244.7K Work, Benefits & Business
- 600.1K Mortgages, Homes & Bills
- 177.3K Life & Family
- 258.4K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.2K Discuss & Feedback
- 37.6K Read-Only Boards