Problem - Microsoft Outlook

bribrian

I tried to send an email with loads of pics attached but it seems to have stuck in the system. I've tried to delete it but i can't as it tells me that outlook has started to send the message. It's been sitting in my outbox for the last 3 days & can't remove it... :wall::doh:

I'm hoping you guys can help me sort it.... :beer:

thegrimreaper

have you tried setting outlook to work offline then tried deleting it to see if that works?

macman

As you've probably realised, the attachment size you've tried to send is too big to be emailed.
Split them up over several emails and compress them before sending.

bribrian

thegrimreaper wrote: »

have you tried setting outlook to work offline then tried deleting it to see if that works?

I'll give that a go now... :beer:

macman wrote: »

As you've probably realised, the attachment size you've tried to send is too big to be emailed.
Split them up over several emails and compress them before sending.

Yeah, realized that (it was 112mb) & have sent them over 6 emails... :beer:

bribrian

thegrimreaper wrote: »

have you tried setting outlook to work offline then tried deleting it to see if that works?

Nope, still didn't work..........

macman

18MB per email is still far too big. The max size that most email servers will accept is 10MB, and many less than that, it depends on your ISP and who you are sending it to. Compress them first or use FTP. The recipient will curse you otherwise when they try to download that lot!

bribrian

Any other suggestions on how to remove the email in the outbox...?

macman

Outbox is corrupted.
http://support.microsoft.com/kb/162343

libra10

Have you tried deleting the email directly from the email server, ie gmail, hotmail, etc?

Good luck