what a wait!

curlytop12

CSA collected money from NRP 6th august,i rang last thurs to ask when i'd get it,told "by tues 18th" still no sign of it,admit i am naive but how long does it take?are they making money out of child maintenance money in the meantime?do i ring them again or does that not help?
advice please?:A

DUTR

gem68 wrote: »

CSA collected money from NRP 6th august,i rang last thurs to ask when i'd get it,told "by tues 18th" still no sign of it,admit i am naive but how long does it take?are they making money out of child maintenance money in the meantime?do i ring them again or does that not help?
advice please?:A

Please be patient, the next Tuesday the 18th is in January 2011 :eek:

curlytop12

hee hee,now you know why i need you lot on here!!!

DUTR

gem68 wrote: »

hee hee,now you know why i need you lot on here!!!

lol, I can't answer your question though as I'm one of those that pay not recieve CS, but I'm lead to beleive it is usually the Monday or Tuesday after after receipt of payment.

curlytop12

thankyou for reply,am still giggling,there is no hope!think i will ring them tomoorow.
cheers.
ps. i know i shouldn't be be finding that funny!

dizzydusty

Hi Gem,

It was taking at least 2 weeks for them to get money to me when my ex was paying by Standing order, he is now back on DEO, so it will probably take at least a month, I don't expect to get the money taken from Julys wages till September. My case is clerical though so that may be adding to the wait.

Dizzy

gratefulforhelp_2

Welcome to the twilight zone, gem. I allow up to a month for a DEO. The employer has time to send the CSA money, they have time to send it to your bank, your bank has time to clear it...

curlytop12

hi, thanks for taking the time to reply.
phoned them today............"someone accidentally put a hold on sending you the money,it's been sitting here since the 6th august"
will take 3-5 WORKING days from now!
sorry,what is a DEO?
money isn't paid via employer,straight from ex-husband.
glad i phoned.

gratefulforhelp_2

DEO is a deduction of earnings order, the money comes from the employer direct, if the NRP is non compliant with the CSA.

lindsaygalaxy

My payments are with a DEO (I think - all they have said to me is that they are waiting on his employers to send them the money) from my ex for maintenance.He gets paid on the 17th, I still havent received it from last month. CSA tell me his employer has until the 19th this month to pay it to them. I have to wait to recall them tomorrow morning where they can then chase it. Its arrears too so its money I need for school uniform and birthday parties of which he wont pay anything towards, but not holding my breath!

curlytop12

thanks for reply.sorry for your situation.will keep my fingers crossed for you.
gem