Capital One Membership Fee

nickibob

Hi all,

My mum has had a capital one credit card for about 5 years, and has recently paid the balance off. However she got a letter from them saying her new balance was 18 quid, for an annual membership fee!!!!

Does anyone know anything about this? Can she ring them and tell them where to stick their membership fee?

any replies much appreciated!!

msmyth18

Hmm i never knew capital one did charge a membership fee? I would have a word with them on her behalf, and read her credit agreement!

stephane_2

nickibob wrote: »

Hi all,

My mum has had a capital one credit card for about 5 years, and has recently paid the balance off. However she got a letter from them saying her new balance was 18 quid, for an annual membership fee!!!!

Does anyone know anything about this? Can she ring them and tell them where to stick their membership fee?

any replies much appreciated!!

Did she take at the time card protection, that could be it....

PNPSUKNET

they did this a few years back on the classic, almost sure they stopped it in 2008 though

INT1

Dormancy fee most likely.

catflea

I know they charge an annual fee on the cashback cards these days....

best thing to do is to ring em (or use their online service to email)

chexum

Sounds like the annual fee of the top-of-the line 1% cashback world mastercard:

http://www.capitalone.co.uk/creditcards/world-mastercard.jsf



It's not that bad if you can spend more than £1800 a year, but it's not wise to keep it unused...

INT1

I have had my cash back card for 3 years now with Cap one and not had this charged. If it's a fairly recent application, I know they have started charging.