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Dell Laptop - broken with known fault. Not fit for purpose?

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  • adam.mt
    adam.mt Posts: 381 Forumite
    bippetyboo wrote: »
    Adam, I can turn it on in safe mode but the screen is in a very poor state and to all intents and purposes unusable. I don't know what bios it uses but I did reinstall the OS and drivers when it all started going wrong.

    OS and drivers isn't the BIOS. If the screen image isn't even right in Safe Mode then it's likely now a permanent fault (hardware damage) and you can try a claim under SoGA. As stated, you may need to pay for an independent report as evidence.
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