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Eclipse-computers.com

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devon-gnome
devon-gnome Posts: 279 Forumite
100 Posts
in Praise, vent & warnings
I ordered a surge protector from above company on 26th August and the money was taken out of my bank account on the 31st. I've sent 4 emails asking when I'm likely to receive the item and received NO REPLIES. I then tried to ring them but the automated voice said that internet order queries would only be dealt with by email. I then sent a letter to their Head Office early last week; no reply to that either.
Anyone had dealings with this company? Have I waited long enough? Any suggestions? Thanks in anticipation.

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  • meinnit
    meinnit Posts: 929 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    Ordered from them a few years ago and they were very reliable. Don't know what they're like now. Maybe get in touch with your credit/debit card company?
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