We'd like to remind Forumites to please avoid political debate on the Forum... Read More »
PLEASE READ BEFORE POSTING: Hello Forumites! In order to help keep the Forum a useful, safe and friendly place for our users, discussions around non-MoneySaving matters are not permitted per the Forum rules. While we understand that mentioning house prices may sometimes be relevant to a user's specific MoneySaving situation, we ask that you please avoid veering into broad, general debates about the market, the economy and politics, as these can unfortunately lead to abusive or hateful behaviour. Threads that are found to have derailed into wider discussions may be removed. Users who repeatedly disregard this may have their Forum account banned. Please also avoid posting personally identifiable information, including links to your own online property listing which may reveal your address. Thank you for your understanding.
How do the DPS return deposits? (Cheque, BACS)
Hobo17
Posts: 163 Forumite
As the title says - I'm just about to move out of our rental house and hand the keys back to the estate agent. I'll be moving abroad so will be a pain to pay in a cheque. What are the options to receive the money back (assuming the estate agent decides to give it to us, of course 
). Can they pay it into a nominated account via BACS?
). Can they pay it into a nominated account via BACS? 0
Comments
-
As far as I know... It will always be by cheque, unless there are extremely extenuating circumstances, or massive delays in getting your money back to you.
I work for a student lettings service and all deposit refunds are chequeMFW 2010- £112,500 + 20% Equity Loan = £150,000 35 years
2013- £108,877.28 + 20% / current OP = 19 years :T
Target to be Shared Equity Free- 2016Target for holiday to Australia- 2014Currently training for a Commando Challenge- drop and give me 200 -
As the title says - I'm just about to move out of our rental house and hand the keys back to the estate agent. I'll be moving abroad so will be a pain to pay in a cheque. What are the options to receive the money back (assuming the estate agent decides to give it to us, of course). Can they pay it into a nominated account via BACS?
Why not contact the DPS by telephone to inquire? Their telephone number is listed on their website and you would get an immediate answer before returning your keys. You will need to have your deposit number information, which your landlord has to have given you as part of the prescribed information.
You can't be the first person to ask for help if you'll be living overseas. Be sure to make a note of who you speak to and the date/time. I'd confirm whatever you discuss with them afterwards by email as well (they are quite good at replying by email if you need anything over a longer period of time).
Good luck!:A Thanks to all the lovely people who contribute their advice! :A0 -
As the title says - I'm just about to move out of our rental house and hand the keys back to the estate agent. I'll be moving abroad so will be a pain to pay in a cheque. What are the options to receive the money back (assuming the estate agent decides to give it to us, of course). Can they pay it into a nominated account via BACS?
Oh, one more thing. Your agent can't decide whether or not to give it back. You have to both agree to any charges that are to be taken from your deposit and reasonable wear and tear can't be included. If you disagree, you can ask the DPS to initiate free adjudication proceedings by the ADR (alternative dispute resolution service) that they provide for free and its decisions are final and legally binding.:A Thanks to all the lovely people who contribute their advice! :A0 -
as a LL i have got several deposits back from DPS (some part deposits) and as long as you have logged onto their site and given them bank account details they will pay directly into a bank account....
i doubt very much tht they will pay by cheque.. too expensive these days...0 -
Thanks everyone! I am sure the agent will be fair, they always have been in the past. It's more the logistics of getting the money back that I am worried about, I will make sure we specify bank details on the DPS website (have lost the deposit reference... one more thing on my list of things to find over the weekend!)0
-
Just to confirm we can make payment by cheque or BACS and we will also make wire payments to overseas bank accounts.“Official Company Representative
I am the official company representative of The DPS. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 349.9K Banking & Borrowing
- 252.7K Reduce Debt & Boost Income
- 453K Spending & Discounts
- 242.9K Work, Benefits & Business
- 619.7K Mortgages, Homes & Bills
- 176.4K Life & Family
- 255.8K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.1K Discuss & Feedback
- 15.1K Coronavirus Support Boards