Received goods that I didn't buy

Tiger_greeneyes

About two weeks ago I received two really expensive Aveda products and a Marks & Spencer product through the post. Along with Special Delivery p&p, this little lot would cost around £75 :eek:

As I didn't order them, I looked for a return address but there wasn't one. The jiffy bag they arrived in was re-used but I couldn't read the old name and address because it had been scribbled over with a black marker pen and had a label stuck over the top with my name and address on. I tried to peel the label off carefully (so I could see if I could read the pen scoring underneath the black marker) but it just ripped the jiffy bag.

I have absolutely no idea where it came from, who sent it, where to return it - and so far, nobody has contacted me to arrange for me to send it back.

The slightly spooky thing is, the Aveda products are both for blonde hair - which I have, and the M&S product is for rosacea - which I also have.

Does anyone have any idea what my options are on this?

Aesop

Have you entered any comps for this?

Spoken to any generous friends that may have decided to treat you?

Not sure if the post office can tell you from the tracking number who requested it. Unless it was a business.

[Deleted User]

Hi,

can you use Royal Mail Track and Trace, might not tell you who sent it, but maybe give you a clue where it came from.

unholyangel

Anyone who would be nice enough (or stalker enough) to order them for you?

go_cat

Reusing jiffy bags sounds like an ebay purchase - does anyone in your family have an account?

purplejac

i think if you basically dont hear anything for a bit id just keep em there is no way to find out who sent it really think of it as an extra xmas pressie lol.

fluffnutter

Treat as unsolicited goods. Keep them safe and available for return (at the company's expense and effort) for six months. If no one claims them, they're yours.

dmg24

Have you signed up for Beauty Bible testing? If not, could it be someone you have previously bought from on ebay?

Ms_Chocaholic

I wondered where I'd sent them, they're mine

custardy

[Deleted User] wrote:

Hi,

can you use Royal Mail Track and Trace, might not tell you who sent it, but maybe give you a clue where it came from.

the customer site wont
however the OP can go into any RM delivery office and ask them to do an "audit trail" on the intranet
this will show all tracking points and should show where it was posted from

Aesop

dmg24 wrote: »

Have you signed up for Beauty Bible testing? If not, could it be someone you have previously bought from on ebay?

oooh tell me more.... Beauty Bible testing....