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Marks & Spencers refusing refund on delivery - outrageous liars

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  • fluffnutter
    fluffnutter Posts: 23,179 Forumite
    Hintza wrote: »
    Sounds like you didn't contact them within the 7 day period if the company assume the goods were delivered next day.

    Why do so many folk start a thread off with "SO"?

    So what's wrong with that? :D It's for a nice conversational feel. "So I was walking down the road the other day....". I get irritated with "Now.." as in "Now I know that blah blah..." blah blah.
    "Growth for growth's sake is the ideology of the cancer cell" - Edward Abbey.
  • dmg24
    dmg24 Posts: 33,920 Forumite
    10,000 Posts
    Hintza wrote: »
    Sounds like you didn't contact them within the 7 day period if the company assume the goods were delivered next day.

    Why do so many folk start a thread off with "SO"?

    It could be worse - the opening of a sentence with the word Err* is becoming far too common!

    * Is it even a word?
    Gone ... or have I?
  • fluffnutter
    fluffnutter Posts: 23,179 Forumite
    dmg24 wrote: »
    It could be worse - the opening of a sentence with the word Err* is becoming far too common!

    * Is it even a word?

    Yes, 'err' means to make an error as in "to err is human". But I'm being facetious. You mean 'er'. That's a word too. It's an interjection, and the spelling can be fluid, e.g. eeeeww, aaaw, hmmm, er, uh, huh, (and indeed err!). It's because they're words that are typically used only in speaking so spelling is a representation of their sound.

    We're all talking about the same thing. People who post like they're talking. So... umm, thats about it.
    "Growth for growth's sake is the ideology of the cancer cell" - Edward Abbey.
  • moonrakerz
    moonrakerz Posts: 8,650 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    oceanic wrote: »
    Companies always lie, that's their nature, they are always looking to save a few bucks and rip off their customers through legal jargon, technical ****.

    Anyone with half a mind knows what is fair and unfair, i have met street merhcants in 3rd world countries who have better sense of customer service, just by virtue of trying to be fair. And i did explain it to them and they replied like that with District Selling regulation, by trying to avoid refunding me by being unfair.


    If that is really the best you can manage towards arriving at a sensible solution to your problem - please don't bother posting such drivel on this site.......
  • dmg24
    dmg24 Posts: 33,920 Forumite
    10,000 Posts
    Yes, 'err' means to make an error as in "to err is human". But I'm being facetious. You mean 'er'. That's a word too. It's an interjection, and the spelling can be fluid, e.g. eeeeww, aaaw, hmmm, er, uh, huh, (and indeed err!). It's because they're words that are typically used only in speaking so spelling is a representation of their sound.

    We're all talking about the same thing. People who post like they're talking. So... umm, thats about it.

    No, I mean Err (used in the sense of 'I'm right, init', complete with rolling head movement)! ;)
    sirmarcus wrote: »
    OP...Suggest that you escalate and complain to Marc Bolland, M&S CEO via sending him an email at [EMAIL="marc.bolland@marks-and-spencer.com"]marc.bolland@marks-and-spencer.com[/EMAIL].

    Good luck and hope this helps.

    :rotfl:
    Gone ... or have I?
  • unholyangel
    unholyangel Posts: 16,866 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    sirmarcus wrote: »
    OP...Suggest that you escalate and complain to Marc Bolland, M&S CEO via sending him an email at [EMAIL="marc.bolland@marks-and-spencer.com"]marc.bolland@marks-and-spencer.com[/EMAIL].

    Good luck and hope this helps.

    Ahhhhh theres our resident nutcase who has little regard for consumer rights.
    You keep using that word. I do not think it means what you think it means - Inigo Montoya, The Princess Bride
  • Equaliser123
    Equaliser123 Posts: 3,404 Forumite
    sirmarcus wrote: »
    OP...Suggest that you escalate and complain to Marc Bolland, M&S CEO via sending him an email at [EMAIL="marc.bolland@marks-and-spencer.com"]marc.bolland@marks-and-spencer.com[/EMAIL].

    Good luck and hope this helps.

    to answer my own question, 6 hours.
  • to answer my own question, 6 hours.

    Made me laugh :p :T:T
    Thinking critically since 1996....
  • oceanic
    oceanic Posts: 46 Forumite
    moonrakerz wrote: »
    If that is really the best you can manage towards arriving at a sensible solution to your problem - please don't bother posting such drivel on this site.......


    some people sure have a bee up their bonnet always.

    if you knew anything about corporations and companies, you'd know what i said was true, by all defintion copmanies by chasing profit margins and by compartmentalisation of jobs, end up behaving like psycopaths, it has been observed and noted many times.

    http://www.youtube.com/watch?v=Pin8fbdGV9Y

    This is the simple reason why normal people in the west can work for companies that pay children to make their clothes, working 14hr days for $1 a day until they are sick and dead.

    yes it could have been a mistake, but if it was a mistake. It was a mistake founded on management pressuring their employees, training their employees to always serve the interests of the company first and foremost, over being just and fair.

    So stop being condescending and pretentious always, just because you snub your nose at people doesn't make you superior to them, even if you think that in your head.

    thanks to everyone else.
  • fluffnutter
    fluffnutter Posts: 23,179 Forumite
    oceanic wrote: »
    by all defintion copmanies by chasing profit margins and by compartmentalisation of jobs, end up behaving like psycopaths,...

    M&S = psychopaths?? !!!!!!? Some people sure do have a bee up their bonnet! ;)
    "Growth for growth's sake is the ideology of the cancer cell" - Edward Abbey.
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