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Cost of fridge0freezer repairs
Wee-Bee
Posts: 31 Forumite
in Techie Stuff
I have put up another post about our freezer malfunctioning. The fridge is ok but the top half of the freezer is broken. We have tried to fix the problem oursleves but have got nowhere.
It's a 3 year old Hoover HCF5176A so I have phoned Hoover and they will charge £110 for an Engineer to come out and fix the problem- does that sound like a massive amount? I've tried pricing local engineers but they seem to be the same price so i'd rather have Hoover (I have picked back local tradesmen in the past so would prefer to risk my luck with a big company). If the same fault re-occurs in 12 months they will come and fix it again for free. Alternatively, we can take out their warranty package at £15.90 for 10 months (so £49 extra) where they'll fix this fault and any others that occur in the next 12 months plus we'd be covered for a brand new machine should this fault/ the next fault prove unrepairable. I'm leaning towards option 2 as I fear that when things start to break on a FF other things will soon follow- this is what I've encountered with cars so I'm extrapolating! Does that sound sensible? Can anyone suggest an alternative solution?
It's a 3 year old Hoover HCF5176A so I have phoned Hoover and they will charge £110 for an Engineer to come out and fix the problem- does that sound like a massive amount? I've tried pricing local engineers but they seem to be the same price so i'd rather have Hoover (I have picked back local tradesmen in the past so would prefer to risk my luck with a big company). If the same fault re-occurs in 12 months they will come and fix it again for free. Alternatively, we can take out their warranty package at £15.90 for 10 months (so £49 extra) where they'll fix this fault and any others that occur in the next 12 months plus we'd be covered for a brand new machine should this fault/ the next fault prove unrepairable. I'm leaning towards option 2 as I fear that when things start to break on a FF other things will soon follow- this is what I've encountered with cars so I'm extrapolating! Does that sound sensible? Can anyone suggest an alternative solution?
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