Strange problem with acer mousepad?

joemardo1

Hi all,

I would be very grateful for any advice. I have an acer laptop aspire 5600 and I am having trouble with the mouse pad.

Within windows xp it won't work properly at all (pointer only moves sometimes) BUT if I load acronis true image from a cd at boot up instead of windows then within that program it works perfectly, so I figured that rules out the mouse pad itself being faulty. I tried to reinstall an acronis backup of xp (that is virus and malware free) but even within that backup of xp the mouse pad won't work.

I have restored bios defaults but still no good. By the way if I connect a wired or wireless mouse to laptop then the pointer works fine from the mouse, but not the mouse pad. I have now found out that there is a function key that can disable and enable the mousepad Fn + F7 but have tried that without success.

The laptop has 1gb of ram and does seem to be running slow enough, could it be a memory problem?

Your views on this puzzling problem.

Many thanks
Joe

danthemoneysavingman

suggest you try to get the latest driver for your operating system for the trackpad. A friend of mine had similar problems, this sorted them out.
go to device manager, pointing devices (or somesuch), choose properties and see what driver you have installed at present.

What is your operating system? this will make a difference.

Hope this helps sort out your problem!

closed

try it without the battery in

joemardo1

closed wrote: »

try it without the battery in

Thanks for replies, that has actually fixed it though I haven't a clue as to how or why removing the laptop battery has anything to do with the mousepad as I was plugged into main electric most of the time with battery charging on laptop.

ah well it has worked thats the main thing.

joe

closed

Failing laptop batteries can slow your laptop down by confusing Microsoft's battery driver software - try booting on mains power without the battery in. If there is a dramatic and instantaneous improvement, you need a new battery, if you don't use it on battery often, a workaround to the speed issue is to disable the Microsoft ACPI compliant control method battery device in device manager (start, run devmgmt.msc the look under batteries)

https://forums.moneysavingexpert.com/discussion/2436849

John_Gray

joemardo1 wrote: »

Thanks for replies, that has actually fixed it though I haven't a clue as to how or why removing the laptop battery has anything to do with the mousepad as I was plugged into main electric most of the time with battery charging on laptop.

We used to have a problem on one of our large IBM mainframes where the operator console, a colour IBM 3279, occasionally stopped working. When the IBM engineer came to fix it he simply unscrewed the fuse holder at the front of the terminal, removed it with the fuse, looked at it, and put it back. Suddenly the screen worked again! And no, it wasn't a one-off. Every few months it would go wrong, and so a systems programmer or the shift leader would do exactly the same, and it would work again! No, no good reason...