egg money cashback

bilbo_2

hi just started to use egg money card this month

I purchased an item for £950 online and recieved an instant £50 cashback through egg rewards

but i have just got my statement and it says

cash back earned on your last statement £74.99

cashback to date £76

is the instant cashback included in this figure and surely it is too much cashback

any idea's

bilbo_2

does anyone know ?

martyn4764

How much did you spend on the statement altogether?

Deducting the £50 instant cashback, you got £25 - did you spend £2500?

bilbo_2

I spent only £80 and recieved £50 instant cashback

charlie12

bilbo wrote:

I spent only £80 and recieved £50 instant cashback

But you say in your first post that you spent £950?

What exactly did you buy, and from which site?

bilbo_2

what i am meaning is that i only spent £80 more that the £950

£1030 in total

5% cashback from dixons

charlie12

Ah, I see. IIRC the instant cashback does not normally show up on "cash back earned on your last statement" or "cashback to date", it should only show the 1% (so £10.30) so it's about £65 too much!

I assume the £50 instant cashback is showing as a transaction and has already been deducted from your balance.

I'd just leave it and see if it corrects itself

bilbo_2

charlie12 wrote:

I assume the £50 instant cashback is showing as a transaction and has already been deducted from your balance:)

yes thats correct it is showing as a transaction

thanks for the advice