BT phone line, trees and responsibility

hebrideans

Thanks for all the replies. Without giving away too many details my neighbour is a large landowner who lives a considerable distance from my house & garden and whom I have only met once (and dealt with on the phone once or twice). He has in the past taken a distinctly negative view on the subject of sharing any form of maintenance costs and I suspect I know where this one will end up too. While we have not fallen out I would prefer that BT dealt with the source of the problem directly. Perhaps that makes the background for my question clearer.

Either way I have a suspicion that I am going to end up forking out to have his trees pruned... I'm just trying to get my facts together before I speak any further either with BT, or approach my neighbour.

brianposter

It seems likely that our broadband reception is being adversely affected by a tree branch rubbing on the line.
Who is responsible for cutting the tree, particularly as it looks difficult to prune without damaging the cable ?

Torry_Quine

Who owns the tree?

brianposter

Its my tree.

Browntoa

Earlier thread on same subject to avoid repetition

https://forums.moneysavingexpert.com/discussion/2653075

boatman

http://bt.custhelp.com/app/answers/detail/a_id/40912/~/how-can-i-report-damage-to-bt-cables%2C-poles%2C-cabinets-or-manholes%3F

http://singletrackworld.com/forum/topic/our-trees-damaged-bt-telephone-line

https://community.bt.com/t5/forums/searchpage/tab/message?advanced=false&allow_punctuation=false&filter=location&location=forum-board%3AFaults&q=trees