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Highstreetmax.com [TEXT DELETED BY FORUM TEAM]
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mazza7103
Posts: 34 Forumite
i have just noticed a regular payment of £20.95 each month from my credit card. i know nothing about it. i dont get statements through the post and i can never get into my credit card account online. this has been going on for 3 years.
on highstreetmax.com website there is no option to speak to a person. my credit card company are useless. they say it will take 3 months to investigate and in the meantime i will have to pay every month.
any one heard of this and did you get your money back.
on highstreetmax.com website there is no option to speak to a person. my credit card company are useless. they say it will take 3 months to investigate and in the meantime i will have to pay every month.
any one heard of this and did you get your money back.
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Comments
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You're not alone...
http://blogs.mirror.co.uk/investigations/2008/07/mysterious-credit-card-charges.html
http://blogs.mirror.co.uk/investigations/2009/06/highstreetmax-online-shopping.html
Sounds like your local Trading Standards would be a start.0 -
thats what i thought but capital one are denying all knowledge. NIGHTMARE.0
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I got caught up in this - and dealt with it by : emailing
[EMAIL="'contact@highstreetmax.com'"]'contact@highstreetmax.com'[/EMAIL]
I have been trying to contact you with regard to cancelling my trial with High Street Max which was taken out on the 4th of August via Last Minute.
However, it is impossible to contact you via the telephone number shown, as your telephone system says my numbers are not recognised.
Can you please take this mail as notice of cancellation.
My details are :
Mrs
XXXXXXXXXXXXXXXX
xxxxx
xxxxxx
Please mail me back if you require further details.
Many thanks
with a read receipt
which came back :
Your message
To: contact@highstreetmax.com
Subject:
was read on 11/08/2010 09:14.
I also got a phone call from a LUCY WHITE on the 12th of August confirming my cancellation.
Ive not seen anything come out of my bank account, so assume it worked ok.
Sorry about all the different fonts, my PC is having a wobble, but at least this should be helpful to OP ?
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