plagued by pop-ups.

jamescredmond

hi all,
the norton s/ware is supposed to stop these, but for some reason doesn't.
does anyone know what a non-geek like me can do?
many thanks.

Reluctant_spender

Have a look at this thread http://forums.moneysavingexpert.com/showthread.html?t=133269

I would run an online scan such as Bitdefender

I would also download Ewido - install it and then update it and then run it.

See what that does for you.

PS Do you have a firewall fitted - it won't help this but it's good for overall protection.

albertross_2

IE has a popup blocker, tools, popup blocker.

Check for malware as above, and clean out your cache with https://www.ccleaner.com

Browntoa

yep, follow that thread that was posted, it's important to scan your PC in safe mode as it syas otherwise the stuff can come back !

pchelpman

Echo what the others say. Do everything in the fist 4 posts to that thread.

My thought is this.

You entitled this topic "plagued by pop ups" and you claim "the norton s/ware is supposed to stop these...". Not necessarily.

Norton will stop the malware that Norton's programmers have deisgned it to stop.

If the scans etc. in the above advice don't cure your problem don't be surprised.

You will need to post a HijackThis log to this thread AND details of what pop ups you are still getting. This will help us identify the source of the pop ups and, therefore, the remedial action you will need to take.

PCH

Toxteth_OGrady

@jamescredmond

What kind of pop-ups are you getting?

Do they look like this?



:cool:

TOG