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Leeds BS/Morgan Stanley 'Good News' = Reduced Cashback

I have a Leeds BS (Morgan Stanley) Cashback credit card. I recently received a letter marked "Good news about cashing in your Cashback Bonus award". And what is this "good news"? Cashback is being reduced from 1% on the first £2000 spent per annum and 0.5% thereafter, to a flat 0.5%.

Moreover, the cashback can now only be redeemed in multiples of £15, meaning you have to spend £3000 before you receive anything at all. And worse, if I understand the T & Cs correctly, it seems that if you close your account as I now wish to, you lose all cashback earned but not yet redeemed.

Curiously, the Morgan Stanley site itself is still promoting its own card offering 1% on the first £2000. So, is it just the Leeds BS sub-brand that is reducing the cashback I wonder?

Comments

  • M_Thomson
    M_Thomson Posts: 1,596 Forumite
    Part of the Furniture
    jezza2412 wrote:
    I have a Leeds BS (Morgan Stanley) Cashback credit card. I recently received a letter marked "Good news about cashing in your Cashback Bonus award". And what is this "good news"? Cashback is being reduced from 1% on the first £2000 spent per annum and 0.5% thereafter, to a flat 0.5%.

    Moreover, the cashback can now only be redeemed in multiples of £15, meaning you have to spend £3000 before you receive anything at all. And worse, if I understand the T & Cs correctly, it seems that if you close your account as I now wish to, you lose all cashback earned but not yet redeemed.

    Curiously, the Morgan Stanley site itself is still promoting its own card offering 1% on the first £2000. So, is it just the Leeds BS sub-brand that is reducing the cashback I wonder?

    The Good News spin part of the letter was probably written by some "Marketing Graduate" fresh out of university paid hundreds of thousands to spin bad news!
  • gt94sss2
    gt94sss2 Posts: 6,237 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    jezza2412 wrote:
    Curiously, the Morgan Stanley site itself is still promoting its own card offering 1% on the first £2000. So, is it just the Leeds BS sub-brand that is reducing the cashback I wonder?

    Yes, this appears to be the case.

    On the brighter side, these two changes finally persuded my father to apply for the GE 3% cashback card (he already has an Egg Money one as well)

    Regards
    Sunil
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