* I want to return a 8 day old phone *

postingalwaysposting

CharleneUK wrote:

Thanks for all the replies.

I had no intention of claiming the phone was broken! I got an exchange no problems, just paid the extra fiver.

I just told the lady that it didn't have a day/time stamp on the answering machine, she said no problem and exchanged it!! Great work Argos!

well done charlene, you must of had one of us nice customer service employe's

sinandie

postingalwaysposting wrote:

mobile phones are excluded from the 16day returns (look for the cross)

http://www.argos.co.uk/static/StaticDisplay/includeName/ReturnsAndRefunds.jsp.htm

http://www.argos.co.uk/static/Browse/catalogId/10001/identifier/8161820/jspStoreDir/argos/Trail/C%24cip%3D41921%3EC%24cip%3D41989%3EC%24cip%3D41991.htm

The return in question wasn`t a mobile phone but an ordinary house phone but yes you are correct mobile phones are excluded.
Well done CHARLENEUK glad that we could all be of help and that you got what you wanted well done