Only Facebook crashes - Why !!!! - Help

bignred05

Can anyone shed any light on this please

when ever my daughter logs into Facebook on her Dell Inspiron 1750, when she strats to type, it appears to crash complety causing the laptop to shut down, now this only happens when on Facebook not on any other site

I have recently posted a similar problem, at the time a faullty hard drive problem was found, have since installed a new hard drive, yet still the problems occurs

have had a look on Google most answers appear to be 1 - 2 years out of date

She is running windows 7, firefox, both are fully upto date

please can someone shed some light on this, its so dam frustrating :mad::mad::mad::mad::mad:

Browntoa

is that when she uses facebook on either IE or Firefox ??

bignred05

Browntoa wrote: »

is that when she uses facebook on either IE or Firefox ??

to be honest I haven't used IE for many many years, have used Firefox for so long I can't even remember IE

however what I'll say is :mad::mad::mad::mad::mad::mad::mad:

have just advised my daughter to try Facebook on IE, all went well for 5-10 minutes, then :mad::mad::mad::mad::mad::mad::mad:

yes you guessed it, it crashed, logged back on after a short while it crashed again, so so dam frustrating

as it only appears to happen on my daughters dell laptop
on all the computers/laptops within household they all run on firefox

Lokolo

Try turning off Facebook chat.

rdpro

for firefox, try the noscript addon - try the site with only facebook allowed in the options

Poly,put_the_kettle_on

I can't be of any use- other than to say I have the exact same problem on firefox with the national express coach website- nothing else!

bignred05

rdpro wrote: »

for firefox, try the noscript addon - try the site with only facebook allowed in the options

have downloaded & installed this, lets wait and see

won't know till tomorrow if this works, as my daughter is in bed

will post back later tonight

thanks

Trinitrotoluene

This suggests a problem with some software running universally across both browsers.

Update Java Runtime Environment and Adobe Flash Player.

bignred05

rdpro wrote: »

for firefox, try the noscript addon - try the site with only facebook allowed in the options

thanks tried this, however I just had a feeling about the post below

Trinitrotoluene wrote: »

This suggests a problem with some software running universally across both browsers.
Update Java Runtime Environment and Adobe Flash Player.

apologises for not updating sooner, been trying to get my daughter on the laptop & on facebook, well after several "successful" log in's to facebook, without crashing, can I say many, many thanks for the tip/advice

it appears your advice has done the trick

no longer am I getting a screaming daughter yelling Dadddddddddddddddddddddddddddd, its keeps crashing

Thanks