lost sound on dvd player

catford

help!!--I've just put a dvd in my pc and found that there's no sound,i've checked the speaker settings etc and their all ok--no mutes!
Any suggestions please???
the sound is ok apart from the player and i can play audio cd's

brummybloke

did it work originally or is this the first time you have tried to use it?
maybe you need to install the latest drivers for that dvd player

catford

brummybloke wrote:

did it work originally or is this the first time you have tried to use it?
maybe you need to install the latest drivers for that dvd player

It's been used before but not for awhile--the driver is the correct one ,i've tried to update.

brummybloke

you say cd audio works but not dvd? from the same player or are you using the cd's from a different player?

catford

brummybloke wrote:

you say cd audio works but not dvd? from the same player or are you using the cd's from a different player?

Same player--the music plays fine but no sound on the dvd.

brummybloke

and what dvd? just 1 dvd or all your dvd's?
what software are you using to play your dvd's?
is it dvdr or a genuine dvd?
have you updated your software for playing dvd media?
what dvd player do you have?

catford

brummybloke wrote:

and what dvd? just 1 dvd or all your dvd's?
what software are you using to play your dvd's?
is it dvdr or a genuine dvd?
have you updated your software for playing dvd media?
what dvd player do you have?

I've tried 4 dvd's
pc has windows media player and real player
software is up to date
dvd is just standard multi-recorder in the base unit

I hope its just a setting--the kids use this pc too and aren't too carefull.

brummybloke

go into control panel, system, device manager and click on the dvd player, make sure then sound control is ticked.

then control panel, system, device manager, sounds, video and games control

if you have some problems it normally shows up in there.

catford

brummybloke wrote:

go into control panel, system, device manager and click on the dvd player, make sure then sound control is ticked.

then control panel, system, device manager, sounds, video and games control

if you have some problems it normally shows up in there.

Done all of that now--even a system restore but still no sound. All devices check out as working ok!
Looks like its the repair shop:eek: Cant think of what else to do.

salthegal

test for lose connections maybe? had this happen on our main dvd player once and it was due to the scart lead not being in properly.