BT Direct Debit Complaints

joewa

Hi
I have been trying to make a complaint on the above via their live chat and on two occasions was advised that someone would call me bac.Needless to say i have not heard form anyone
Does anyone know of a managers email address that i can complain to

Thanks

zppp

joewa wrote: »

Hi
I have been trying to make a complaint on the above via their live chat and on two occasions was advised that someone would call me bac.Needless to say i have not heard form anyone
Does anyone know of a managers email address that i can complain to

Thanks

Fill out this form;

http://bt.custhelp.com/app/contact_email/c/2702,2704,2712

DVardysShadow

No, it is impossible to complain to BT these days. You must either leave them or put up with it.

BT reps come on here sometimes and they may ask you to contact them. But it is more to shut up vocal complainers than to solve your problem as I see it.

BT_company_representative

Hi Joewa,

I can help you with your complaint. Please could you drop an email to the email address found in my profile. Please make sure to include your BT account details, along with a link to this thread.

Thanks

Paddy

mobile48

DVardysShadow wrote: »

No, it is impossible to complain to BT these days. You must either leave them or put up with it.

Exactly my own experience badly handled compliant leaving me no choice but to leave.