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opodo

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I have been trying to book flights through Opodo since yesterday lunchtime without any success and their customer service department is less than helpful.

I can get the page where I am offered a choice of available flights, I can fill in all my details but as soon as I click on confirm the page goes blank and I am asked to re input the details again, and again, and again.

I e mailed customer services late last night who responded with a standard e mail saying they are sorry to hear I am experiencing difficulties but to try again.

I have just phoned them to be told that their system is running slow and to try again for another 2 hours before calling them back to see if they can help at all. I am beginning to think they don't actually want to sell anything.

Soo
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Comments

  • linz
    linz Posts: 1,967 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Sorry to hear you're having such problems trying to book a flight with Opodo. I have used Opodo twice in the past couple of months and have never had a problem like this. Infact their prices tended to be the cheapest for what i was looking for and their service was excellent.

    You could try https://www.flightcomparisons.co.uk or https://www.cheapflights.co.uk, these two sites were also very reasonable

    Good Luck
    #39 - Save £12k in 2025
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