We'd like to remind Forumites to please avoid political debate on the Forum. This is to keep it a safe and useful space for MoneySaving discussions. Threads that are - or become - political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
opodo

soolin
Posts: 73,526 Ambassador


I have been trying to book flights through Opodo since yesterday lunchtime without any success and their customer service department is less than helpful.
I can get the page where I am offered a choice of available flights, I can fill in all my details but as soon as I click on confirm the page goes blank and I am asked to re input the details again, and again, and again.
I e mailed customer services late last night who responded with a standard e mail saying they are sorry to hear I am experiencing difficulties but to try again.
I have just phoned them to be told that their system is running slow and to try again for another 2 hours before calling them back to see if they can help at all. I am beginning to think they don't actually want to sell anything.
Soo
I can get the page where I am offered a choice of available flights, I can fill in all my details but as soon as I click on confirm the page goes blank and I am asked to re input the details again, and again, and again.
I e mailed customer services late last night who responded with a standard e mail saying they are sorry to hear I am experiencing difficulties but to try again.
I have just phoned them to be told that their system is running slow and to try again for another 2 hours before calling them back to see if they can help at all. I am beginning to think they don't actually want to sell anything.
Soo
I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
0
Comments
-
Sorry to hear you're having such problems trying to book a flight with Opodo. I have used Opodo twice in the past couple of months and have never had a problem like this. Infact their prices tended to be the cheapest for what i was looking for and their service was excellent.
You could try https://www.flightcomparisons.co.uk or https://www.cheapflights.co.uk, these two sites were also very reasonable
Good Luck#39 - Save £12k in 20250
This discussion has been closed.
Confirm your email address to Create Threads and Reply

Categories
- All Categories
- 348.9K Banking & Borrowing
- 252.3K Reduce Debt & Boost Income
- 452.6K Spending & Discounts
- 241.7K Work, Benefits & Business
- 618.2K Mortgages, Homes & Bills
- 176K Life & Family
- 254.7K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.1K Discuss & Feedback
- 15.1K Coronavirus Support Boards