Problems Connecting wireless router AOL

macgyver

Hi there,
Sorry for the trouble but I did try and see through the sticky and the various very informative posts but couldnt find a somution to my problem.
Like this post..
http://forums.moneysavingexpert.com/showthread.html?t=105187&highlight=wireless
I know people with the same computer who are using the same aol with same Modem/Router
Netgear DG834G ADSL Modem / Wireless Router on Dell Inspiron1300

I got a AOL silver with Netgear wireless router yesterday. I can get on the broadbamd, noproblems but I cannot get the wireless.
I have done all the steps given here and I have contacted the AOL as well and follewed all their instructions as well but to no vail.
I could not get my wireless working.
When I try and do all the steps, I still cannot foind any wireless network inspite of the facyt that the router is on.
I am using Dell Inspiron 1300 laptop with a Dell WLAN card.
Earlier when I was at my previous address, my laptop was picking up signals from the neighbours but I didnt have wireless at that time.
But now, whwnever I do a search for a wireless network it says that no wireless networks are found in range.

I have checked and the wireless is on on by Dell.

I again apologise for a long story but I am really very confused!!!

Plzz Help

albertross_2

http://forums.moneysavingexpert.com/showpost.html?p=2471408&postcount=37

http://forums.moneysavingexpert.com/showpost.html?p=2471410&postcount=38

have you disabled your ssid broadcasting in the config page

http://192.168.0.1

is the wireless light on on the router?

wiraone

My previous Netgear router (DG834GT) has the wireless turned-off by default. Most probably the one bundled with AOL is turned off by default too.

myangelannie

I just upgraded myself last week from ADSL modem to wireless. You will need to go to a Netgear page and be configured. While I didn't take notes, it was easy. AOL tech support walked me through it and they were extremely helpful!

I followed previous MSE advise and used the JustSayNoto0870 and found a toll free number. Call 0800 279 6771 and when prompted, click on tech support. They will help you from there!

Good luck!

macgyver

Thankyou all for your suggestions. I contacted AOL again on live help.
After going through all the steps, I finally managed to do it but I dont know how,,,
Anyways thanks a bunch

albertross_2

Did they talk you through setting up wpa encryption?

myangelannie

macgyver wrote:

Thankyou all for your suggestions. I contacted AOL again on live help.
After going through all the steps, I finally managed to do it but I dont know how,,,
Anyways thanks a bunch

That's great news! :j Be sure to hang on to that toll free number! It has come in quite handy for me now a few times!

Best wishes!

macgyver

albertross wrote:

Did they talk you through setting up wpa encryption?

No, they just sent me a very detailed e mail with screenshots and pictures explaing everything.
It was great
Excellent customer suppert.
Now i have to ring them up to tell them to reduce my monthly rental to 9.99 from 14.99

albertross_2

Does that mean that you haven't encrypted it? :eek:

http://forums.moneysavingexpert.com/showthread.html?t=264346

myangelannie

macgyver wrote:

Now i have to ring them up to tell them to reduce my monthly rental to 9.99 from 14.99

I'd love to hear how that goes! I just got them down from £17.99 to £14.99 lifetime but £9.99 - now that's excellent! Good luck and go get 'em!