Excel Parking - PCN

JasonLG

I see from this forum that this is a (un)popular subject.

Excel Parking have sent a PCN alleging that I didn't pay and display a ticket for a shopping center car park. This happened in May and its now August - over two months after the fact. Of course, I did pay and display and the two photographs on the letter show only the vehicle registration plate but there is no picture that shows the absence of the ticket. As it was so long ago, I no longer have the ticket. Who would? Such tickets are discarded soon after leaving the car park.

Their letter provides no contact details other than the appeal e-mail address and the payment telephone number (automated and no doubt over-priced - another device in their profit-making scam).

Other threads say that Excel are scamming and using bullying techniques and so should be ignored.

• I have sent an e-mail to the company appealing against the decision. Should I have done this?
• I would like to know what to expect from this. Will they follow the PCN up and take it to court?
• If so, what should I do?
• As I don't have the ticket (nor they any real proof) what can they do?
• What authority do they have?
• How much will it cost to fight against this?

I am reluctant to give in to this and would like to know how quickly this can be put to an end (and with as little or, better, no cost to myself).

Thank you.

bromsgrovebarry

Do nothing, ignore this scum and the cost to you will be zilch. Read other threads on Excel and perhaps do a Google search and you will see you have nothing to worry about. Expect threatening junkmail and ignore it.

McKneff

It will take as long as it takes, I'm afraid.
Keep on ignoring everything, there is nothing you can do to speed it up. Just the opposite, indeed, if you do
anything at all they will keep contacting you, ignore them and they will get fed up and eventually stop.

No cost to you, no effort required, just relax and smile smugly as you put the letter in the bin.

lucylucky

JasonLG wrote: »

I see from this forum that this is a (un)popular subject.

Excel Parking have sent a PCN alleging that I didn't pay and display a ticket for a shopping center car park. This happened in May and its now August - over two months after the fact. Of course, I did pay and display and the two photographs on the letter show only the vehicle registration plate but there is no picture that shows the absence of the ticket. As it was so long ago, I no longer have the ticket. Who would? Such tickets are discarded soon after leaving the car park.

Their letter provides no contact details other than the appeal e-mail address and the payment telephone number (automated and no doubt over-priced - another device in their profit-making scam).

Other threads say that Excel are scamming and using bullying techniques and so should be ignored.

• I have sent an e-mail to the company appealing against the decision. Should I have done this? No but it doesn't really matter
• I would like to know what to expect from this. Will they follow the PCN up and take it to court? No they will not
• If so, what should I do? See above
• As I don't have the ticket (nor they any real proof) what can they do? Nothing, except threaten you
• What authority do they have? None
• How much will it cost to fight against this? Nothing, you ignore you do not fight

I am reluctant to give in to this and would like to know how quickly this can be put to an end (and with as little or, better, no cost to myself).

Thank you.

It will drag on for a while but at the end of the day it is their time they are wasting not yours.

blackadder01_2

JasonLG wrote: »

I have sent an e-mail to the company appealing against the decision. Should I have done this?

Their appeals system is a sham.
They will probably send you a few more letters
but just ignore.

kwaks

Well you could ignore.....


Or have some fun.

How about getting hold of one of their registrations, or a police one, and replying to say you were driving car reg XXXXXXX that day?

£2.50 charge for them to realise they have been chumped, or hours scouring their stills for the car in question.

JasonLG

Thanks for the advice all.
And so quick too!
Thanks heaps!
Much appreciated.