NATIONWIDE treats its members like dirt....

Wendolin

Yes - consumer revenge - that is what this website if for!

Wendolin

Competitive doesn't equate to a "good rate".

That really takes the biscuit, I hope Martin Lewis reads that as he will fall off his chair laughing as I did.

So if I go to a Financial Adviser and ask him/her to find me an ISA with a competitive interest rate which of the following are they going to find for me:-

a) Poor, b) Fair, c) Average, d) Good e) Very good f) Excellent

Who is going to employ them if they come back with anything less than e)....

Wendolin

I am now going to get back to some serious work. Bye all.

le_loup

What a pleasant lady, we will miss you. Bye

Gordon_the_Moron

Their customer service is crap but if they offer a best buy rate I wouldn't avoid taking it especially if its an online account, I have a flexible ISA and the customer service I actually need is virtually non existent.

juicyjude

Hmm but you never know when you may need customer service, if for example you cant get access to your account or for any other reason. It is such a hassle trying to speak to someone who knows what they are talking about. I think we all need customer service at various times, but I suppose we all have our reasons for opening accounts with various providers. Good luck anyway, I wont go and get a large trout ha ha

Pendle_Gazza

Wendolin wrote: »

Competitive doesn't equate to a "good rate".

That really takes the biscuit, I hope Martin Lewis reads that as he will fall off his chair laughing as I did.

So if I go to a Financial Adviser and ask him/her to find me an ISA with a competitive interest rate which of the following are they going to find for me:-

a) Poor, b) Fair, c) Average, d) Good e) Very good f) Excellent

Who is going to employ them if they come back with anything less than e)....

Why are you falling off your chair laughing? Your whingeing post proves the point, complaining about the Nationwide offering a "competitive" rate which is just 0.5%/0.75%.

If I could be arsed, I could trawl through many banking websites claiming "competitive rates", "rewarding rates" etc. which are frankly pants.

What the hell has a Financial Advisor got to do with the marketing blurb that a bank gives anyway? Nowt as queer as folk!

roysterer

If there is no advantage to the Nationwide being a mutual society.
VOTE TO DEMUTULISE NEXT TIME THE VOTING PAPER COMES THROUGH THE LETTERBOX.
ANY GOOD CARPET BAGGER OUT THERE WAITING TO MAKE THE MOVE TO GET ON THE BOARD?
IF SO YOU GOT MY VOTE!!!!!

Tony_Geo

dunstonh wrote: »

there is no business loyalty but then there isnt customer loyalty any more either.

They are a business and entitled to run their business with the laws of the land. They have broken no rules or laws.

This is just the sort of comment I would expect from an IFA (I have never trusted this lot to give me good advice - you may be different of course!)

Nationwide is suposed to be owned by its shareholders. It was established to help its shareholders first and foremost. It should offer the best deals to its shareholders and gain more by its deeds. The problem is that it behaves like a business.

OK I am an idealist but Nationwide has lost its way. I have been loyal to them for 30 years and they always used to put shareholders first. Now they do not care about shareholders, call them customers and yes this treating shareholders like dirt.

Tony_Geo

roysterer wrote: »

If there is no advantage to the Nationwide being a mutual society.
VOTE TO DEMUTULISE NEXT TIME THE VOTING PAPER COMES THROUGH THE LETTERBOX.
ANY GOOD CARPET BAGGER OUT THERE WAITING TO MAKE THE MOVE TO GET ON THE BOARD?
IF SO YOU GOT MY VOTE!!!!!

I have made a lot of money from demutualisations but I am proud to say I voted against every single one of them. DEmutualisation was a con. Its this that has made Nationwide forget its roots. The people running the business have no concept of mutuality