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granite

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this is my first time so I hope someone can give me some good advice I had granite worktops fitted last week but am not at all pleased with the end result they were put in by a company called mistermarble very poorly fitted with gaps unpolished cut that should have been polished two diffrent thickness of granite and the list goes on the company used subcontractors I made a complaint and they sent the people who fitted it they came in I told them what was wrong they both went outside got in their van and drove off without telling me what they were going to to mistermarble keep fobbing me off so could any one give me any helpon what to do thanks Lina

Comments

  • pinkshoes
    pinkshoes Posts: 20,572 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Punctuation? (very difficult to read!).

    Write again and complain again, and give them 14 days to respond.

    Your next option would be to get an independent specialist out to examine the work, and put in writing what needs doing to make it right. If the company still refuse to do it, then take them to court.
    Should've = Should HAVE (not 'of')
    Would've = Would HAVE (not 'of')

    No, I am not perfect, but yes I do judge people on their use of basic English language. If you didn't know the above, then learn it! (If English is your second language, then you are forgiven!)
  • Hintza
    Hintza Posts: 19,420 Forumite
    10,000 Posts Combo Breaker
    ^^^^^^ As above
  • Optimist
    Optimist Posts: 4,557 Forumite
    Part of the Furniture
    Have you actually paid them yet ?
    "The whole problem with the world is that fools and fanatics are always so certain of themselves, but wiser people so full of doubts."

    Bertrand Russell. British author, mathematician, & philosopher (1872 - 1970)
  • yes I have paid by credit card
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