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Parcel2Go - Home Delivery
polus_
Posts: 30 Forumite
Hi,
12 days ago I had a parcel picked up for collection. 6 days ago I contacted the company who should have received the parcel but they refused it as the box looked damaged.
I contacted Parcel2go and after threatening legal action they finally decided to get the parcel delivered back to me becuase I couldnt claim for damages without taking photos and it was sat after having been refused 300 hundred miles away in a depot.
Ive received the parcel back but this gives 1 day of delivery of the documentation back to them.
As Ive trouble thus far, Im expecting even more. Do I have any rights if the letter and photos dont get to them in time?
There process is stupidly short for someone who has a busy life.
Thanks.
12 days ago I had a parcel picked up for collection. 6 days ago I contacted the company who should have received the parcel but they refused it as the box looked damaged.
I contacted Parcel2go and after threatening legal action they finally decided to get the parcel delivered back to me becuase I couldnt claim for damages without taking photos and it was sat after having been refused 300 hundred miles away in a depot.
Ive received the parcel back but this gives 1 day of delivery of the documentation back to them.
As Ive trouble thus far, Im expecting even more. Do I have any rights if the letter and photos dont get to them in time?
There process is stupidly short for someone who has a busy life.
Thanks.
0
Comments
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Sorry maybe i'm being a bit thick today but why do you have a time limit?You keep using that word. I do not think it means what you think it means - Inigo Montoya, The Princess Bride0
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unholyangel wrote: »Sorry maybe i'm being a bit thick today but why do you have a time limit?
DSR? possibly?I'm now a retired teacher... hooray ...:j
Those who can do, those who can't, come to me for lessons:cool:0
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