c:\windows\system32\cmd.exe

mommame

c:\windows\system32\cmd.exe

Hi everyone this has just come up on startup of my laptop it says multiple threat detection I have tried to remove file and also to heal all infections but it says the file is whitelineddoes anyone know what this means please.
There is a really long list of them.
Thanks.

fwor

Do you know the name of the program that is telling you about these multiple threats?

It's probably a scareware virus which is trying to extort money out of you - knowing the name can generally confirm this.

mommame

Hi it is resident shield alert and thanks for the help by the way,I always panic when I see viruses poping up.
This is what I cant understand as this laptop has not been used for ages and only I use it and only use safe sites.
The box will not go off but if it does it pops back on straight away,this is whats worrying me.

mommame

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 15:57:03, on 30/07/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.17055)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device

Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
C:\Program Files\Keyboard Manager\Manager Utility\KeyboardManager.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\QuickTime\QTTask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\CyberLink\Power2Go\Power2GoExpress.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\igfxext.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Nokia\Nokia PC Suite 7\PCSuite.exe
C:\Program Files\McAfee Security Scan\2.0.181\SSScheduler.exe
C:\Program Files\Common Files\Microsoft Shared\Works

Shared\WkCalRem.exe
C:\Program Files\OpenOffice.org 3\program\soffice.exe
C:\Program Files\OpenOffice.org 3\program\soffice.bin
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
C:\Program Files\PC Connectivity Solution\Transports\NclUSBSrv.exe
C:\Program Files\PC Connectivity Solution\Transports\NclRSSrv.exe
C:\Program Files\Intel\Wireless\Bin\Dot1XCfg.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =

http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =

http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL

= http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page =

http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =

http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title =

Microsoft Internet Explorer provided by Orange UK
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet

Settings,ProxyOverride = *.local;<local>
R3 - URLSearchHook: AVG Security Toolbar BHO -

{A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program

Files\AVG\AVG8\Toolbar\IEToolbar.dll
R3 - URLSearchHook: (no name) - *{CFBFAE00-17A6-11D0-99CB-00C04FD64497}

- (no file)
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} -

C:\Program Files\Common

Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter -

{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program

Files\AVG\AVG8\avgssie.dll
O2 - BHO: Orange - {4E7BD74F-2B8D-469E-A1FB-F862B587B57D} -

C:\PROGRA~1\orange3\orange3.dll (file missing)
O2 - BHO: Spybot-S&D IE Protection -

{53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot -

Search & Destroy\SDHelper.dll
O2 - BHO: AVG Security Toolbar BHO -

{A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program

Files\AVG\AVG8\Toolbar\IEToolbar.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper -

{DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program

Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl -

{E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program

Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Orange - {4E7BD74F-2B8D-469E-A1FB-F862B587B57D} -

C:\PROGRA~1\orange3\orange3.dll (file missing)
O3 - Toolbar: AVG Security Toolbar -

{CCC7A320-B3CA-4199-B1A6-9F516DD69829} - C:\Program

Files\AVG\AVG8\Toolbar\IEToolbar.dll
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut]

CHDAudPropShortcut.exe
O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix

Storage Manager\iaanotif.exe
O4 - HKLM\..\Run: [Keyboard Manager Utility] "C:\Program Files\Keyboard

Manager\Manager Utility\KeyboardManager.exe" /lang en /H
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe

bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [IntelZeroConfig] "C:\Program

Files\Intel\Wireless\bin\ZCfgSvc.exe"
O4 - HKLM\..\Run: [IntelWireless] "C:\Program

Files\Intel\Wireless\Bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common

Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common

Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program

Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common

Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program

Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program

Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [Power2GoExpress] "C:\Program

Files\CyberLink\Power2Go\Power2GoExpress.exe" /Startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe"

/background
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search

& Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [updateMgr] C:\Program Files\Adobe\Acrobat

7.0\Reader\AdobeUpdateManager.exe AcRdB7_0_9
O4 - HKCU\..\Run: [PC Suite Tray] "C:\Program Files\Nokia\Nokia PC

Suite 7\PCSuite.exe" -onlytray
O4 - HKCU\..\RunOnce: [FlashPlayerUpdate]

C:\WINDOWS\system32\Macromed\Flash\NPSWF32_FlashUtil.exe -p
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE

(User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE

(User 'Default user')
O4 - Startup: OpenOffice.org 3.1.lnk = C:\Program Files\OpenOffice.org

3\program\quickstart.exe
O4 - Startup: WkCalRem.LNK = C:\Program Files\Common Files\Microsoft

Shared\Works Shared\WkCalRem.exe
O4 - Global Startup: McAfee Security Scan Plus.lnk = ?
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program

Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: orange search - file://C:\Program

Files\ORANGE3\Cache\SelectedContextSearch.htm
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} -

C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} -

C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration -

{DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot -

Search & Destroy\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} -

C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 -

{e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network

Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} -

C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger -

{FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program

Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.orange.co.uk
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash

Object) -

http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} -

C:\Program Files\AVG\AVG8\avgpp.dll
O20 - Winlogon Notify: avgrsstarter - avgrsstx.dll (file missing)
O22 - SharedTaskScheduler: Browseui preloader -

{438755C2-A8BA-11D1-B96B-00A0C90312E1} -

C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon -

{8C7461EF-2B13-11d2-BE35-3078302C2030} -

C:\WINDOWS\system32\browseui.dll
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft -

C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program

Files\Common Files\Apple\Mobile Device

Support\bin\AppleMobileDeviceService.exe
O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies

CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ,

s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program

Files\Bonjour\mDNSResponder.exe
O23 - Service: Media Center Scheduler Service (ehSched) - Unknown owner

- C:\WINDOWS\eHome\ehSched.exe
O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel

Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: Windows Presentation Foundation Font Cache 3.0.0.0

(FontCache3.0.0.0) - Unknown owner -

c:\WINDOWS\Microsoft.NET\Framework\v3.0\WPF\PresentationFontCache.exe
O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMon) - Intel

Corporation - C:\Program Files\Intel\Intel Matrix Storage

Manager\iaantmon.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision

Corporation - C:\Program Files\Common

Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program

Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun

Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Logitech Bluetooth Service (LBTServ) - Logitech, Inc. -

C:\Program Files\Common Files\Logishrd\Bluetooth\LBTServ.exe
O23 - Service: McAfee Security Scan Component Host Service

(McComponentHostService) - McAfee, Inc. - C:\Program Files\McAfee

Security Scan\2.0.181\McCHSvc.exe
O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) -

Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Intel(R) PROSet/Wireless Service (S24EventMonitor) -

Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: ServiceLayer - Nokia - C:\Program Files\PC Connectivity

Solution\ServiceLayer.exe

--
End of file - 11530 bytes

Lokolo

cmd.exe is a genuine program, you don't want to remove this!

http://housecall.trendmicro.com/uk/

Try running that and see what it says, it might be able to clean some stuff up for you.

dogmaryxx

Download MALWAREBYTES (Make sure you click 'DOWNLOAD LATEST VERSION')
http://www.filehippo.com/download_ma..._anti_malware/
Open malwarebytes and go to UPDATE and click 'check for updates'. After its updated go to SCANNER and click PERFORM FULL SCAN then click SCAN
Remove everything thats found (needs to be ticked)
Post the COMPLETE log here AFTER youve deleted everything it finds

mommame

Hope someone can make some sense out of this,my laptop is auto updating now should I let it carry on or not,I do'nt want the virus to get even deeper into my files lol.

closed

When you've finished scanning, consider cleaning up your startup items, you have a lot of bloat installed that will be slowing down the pc, especially if you have limited ram, avg is out of date for a start, switch to avast if you want something better, then backup.

mommame

Malwarebytes' Anti-Malware 1.46
https://www.malwarebytes.org

Database version: 4370

Windows 5.1.2600 Service Pack 3
Internet Explorer 7.0.5730.11

30/07/2010 18:08:15
mbam-log-2010-07-30 (18-08-15).txt

Scan type: Full scan (C:\|D:\|)
Objects scanned: 212558
Time elapsed: 1 hour(s), 27 minute(s), 24 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)
There are no infected files so am puzzled now.
The box will not go away.

mommame

closed wrote: »

When you've finished scanning, consider cleaning up your startup items, you have a lot of bloat installed that will be slowing down the pc, especially if you have limited ram, avg is out of date for a start, switch to avast if you want something better, then backup.

Hi How do I do this please,the avg is out of date as I dont use this laptop much so decided to update it,then the box flashed up.
All updated now.

closed

What is bringing up multiple threat detection?

run startuplite, and accept it's changes http://www.malwarebytes.org/startuplite.php

uninstall mcafee security scan

Download avast5 free http://download.cnet.com/Avast-Free-Antivirus/3000-2239_4-10019223.html?part=dl-85737&subj=dl&!!!!!button
, uninstall avg using http://www.avg.com/us-en/download-tools removal tool, install avast, register avast by right clicking on the icon near the clock

Personally I would dispense with adaware and spybot too

Do a full boot time scan with avast.

then post another hjt log along with details of physical ram and commit charge figures found in task manager, performance.