npower - special offer (!?)

booter

I had a phone call the other day from npower - I used to be a customer until I switched about a year ago to edf. The guy from npower told me that I would get rewarded by £100 if I returned to them. On top of that, I'd get £100 disc. for d/debit and cheaper fuel, etc, etc. blah blah. I explained that I would be liable to edf for payment of £50 for transferring to another supplier. He was obviously reading from the script, but was rather pushy ("ehy wouldn't you want to save money" and insistent that I would still be better off by around £200 a year (!). I toyed with him a little, and eventually said "yea, sure, I'll switch" (out of curiosity & knowing I'd have at least 7 days to cancel). Anyway, I got the paperwork this morning - guess what - no mention of this £100 discount for a returning customer and the rates he gave me on the phone were different from those on the contract (lower on the contract!). I've done comparisons with both energyhelpline.com and moneysupermarket.com - both state that I would be worse off with npower by around £30 a year. Needless to say, a letter of cancellation will be going off today.
Thought y'all would like to know!

undaunted

Npower representatives telling lies or giving out factually incorrect information?

Surely not!

You presumably left them for a reason in the first place, so I say never go back!