Am I being blinded by science?

I have just changed by broadband supplier to Sky from BT well I thought I had but they need to change the phone line first. Anyway apparently my asdl filters are not good enough and that is what is causing the caller display feature not to work!

When my new D link Sagem router comes it will have new asdl filters and they ought to work but if not I should get better quality filters. Is that true?
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Comments

  • swvillafan
    swvillafan Posts: 436 Forumite
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    Filters are all pretty much the same, the ones that come with the router should suffice! Aren't you going to use the supplied home hub, I've just switched from sky to bt and it works a treat! :)
    Useful is beautiful
  • Mrs_pbradley936
    Mrs_pbradley936 Posts: 14,571 Forumite
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    Well I would if it was easy but the SKY T & C say you can only use theirs.
  • JasX
    JasX Posts: 3,996 Forumite
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    edited 29 July 2010 at 4:39PM
    [FONT=arial,helvetica]bt sin346 is bt's adsl interface specification (see www.sinet.bt.com) many microfilters available in the uk today do not comply with sin346 - usually because they have been modified from a design for another country, or because the design has been compromised to make the filter smaller or to save cost. This results in microfilters that sort of work for most people most of the time, but that cause problems in certain situations or don't work with some telephones. If you get noise on your phone line when you have adsl, or if your adsl connection drops when you pick up the phone - then the chances are this is down to badly designed microfilters. It's also true that some microfilters prevent cli (caller display) devices working. For the best chance of avoiding these kinds of problems, use microfilters that have been designed to meet bt sin346 - and preferably ones that have actually been tested by bt to confirm compliance.[/FONT]
    [FONT=arial,helvetica]
    So basically if you want odd stuff BT does to work you're forced to buy a microfilter made to BTs odd specifications, any others might or might not work.......
    [/FONT]
  • swvillafan
    swvillafan Posts: 436 Forumite
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    Well I would if it was easy but the SKY T & C say you can only use theirs.

    Sorry, I misread, thought you were going the other way! Comment about filters still stands tho!

    Also, as you say the T&C's state that you can only use their router. Unlike most other ISP's, Sky hardcode the username and password into the router so you dont know what it is i.e. without a lot of work you'll not be able to use your other router instead. I tried various methods as I wanted to use an old Zyxel router but couldn't get at the password etc.

    Good luck! :)
    Useful is beautiful
  • fwor
    fwor Posts: 6,858 Forumite
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    I'd agree with the last 2 posts on this. Having struggled to get CLI working on an Asterisk-based voice switching PC, the way BT do it is a bit odd (from memory, they reverse the line voltage for a short while before sending the number). So you're probably not (unusually for tech support staff) being misled on that.

    If your router happens to be connected to your BT master socket, I can recommend the ADSL faceplates such as the ones sold by ADSL nation - it means that you don't need filters on the rest of your sockets, don't need to worry about the bell wire, and may also get improved line speed (I did).
  • Mrs_pbradley936
    Mrs_pbradley936 Posts: 14,571 Forumite
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    fwor wrote: »
    I'd agree with the last 2 posts on this. Having struggled to get CLI working on an Asterisk-based voice switching PC, the way BT do it is a bit odd (from memory, they reverse the line voltage for a short while before sending the number). So you're probably not (unusually for tech support staff) being misled on that.

    If your router happens to be connected to your BT master socket, I can recommend the ADSL faceplates such as the ones sold by ADSL nation - it means that you don't need filters on the rest of your sockets, don't need to worry about the bell wire, and may also get improved line speed (I did).


    Is this what you mean?
    http://www.adslnation.com/products/xte2005.php
  • fwor
    fwor Posts: 6,858 Forumite
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    Yes - that's the one. Be warned, the terminals on the back are IDC type, so whoever fits it need to be comfortable using a simple punch-down tool - but it's not hard to do.
  • carly
    carly Posts: 1,486 Forumite
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    swvillafan wrote: »
    Sorry, I misread, thought you were going the other way! Comment about filters still stands tho!

    Also, as you say the T&C's state that you can only use their router. Unlike most other ISP's, Sky hardcode the username and password into the router so you dont know what it is i.e. without a lot of work you'll not be able to use your other router instead. I tried various methods as I wanted to use an old Zyxel router but couldn't get at the password etc.

    Good luck! :)

    It's actually quite easy to get the sky username and password from the router..... the method is explained on the sky user forum. I cant post a link now as i have to go out, but I will try to later on.. i did it and i am a non techie ! currently using my n range netgear router because the sky supplied router was inadequate for wireless in my flat
  • jd82
    jd82 Posts: 306 Forumite
    carly wrote: »
    It's actually quite easy to get the sky username and password from the router..... the method is explained on the sky user forum. I cant post a link now as i have to go out, but I will try to later on.. i did it and i am a non techie ! currently using my n range netgear router because the sky supplied router was inadequate for wireless in my flat

    It depends who makes the router, on many Sky models you cannot get this information :(.
  • carly
    carly Posts: 1,486 Forumite
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    Sky don't use many different routers though , and this method doesnt harm the router if it is unsuccessful. However, as with all modifications, it is undertaken at the operators risk.
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