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tv problem

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hi, we have a 22" flat screen tv in our bedroom, last night it kept turning its self off, this morning it turned its self on, we bought it from argos on boxing day and i still have the receipt, if we return it would it be replaced?

charlotte
Have a Bsc Hons open degree from the Open University 2015 :j:D:eek::T

Comments

  • latecomer
    latecomer Posts: 4,331 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Have you tried taking the batteries out the remote? Just to rule out a problem there. If that doesn't work then I would take it back to Argos but I'm not sure what your rights are with regards to a replacement - think they may be able to attempt to repair it.
  • Hi,

    got this from Argos site,

    If there's a fault with the product...


    We've made it easier!
    • If you bring it back to us within 30 days with your proof of purchase*, we'll give you a
      replacement or a refund.
    • If you've had the product for up to 1 year, we'll repair the product or, if that's not possible, give you a replacement or, if that's not possible, a refund.
    • Please note that all large kitchen appliances are excluded from our normal 30 day guarantee, but if your item develops a fault within 30 days, call us on 0845 640 0800 and one of our advisors will assist you with your problem. If faulty and if it cannot be repaired we will arrange a replacement free of charge or you can opt for a refund.
    • This does not affect your statutory rights.
  • mummyroysof3
    mummyroysof3 Posts: 4,566 Forumite
    thanks, hubby was going to try to take it back but was wanting to know what to expect from them , im calling the number in the previous post for advise

    thanks again
    Have a Bsc Hons open degree from the Open University 2015 :j:D:eek::T
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