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HELP !!!!!!!! Whats happenning??
marymilkmaid
Posts: 1,165 Forumite
I have just received this message from e-bay & have no idea whats happenning. I've not used a card to pay anything. In fact my card details are out of date & Im not entering any more. Also Ive not openend another account. I have just changed my password.
I have e-mailed them but not received anything back yet.
" Verification of new account with eBay - Anonymous User Registration
Dear eBay user:
As a courtesy and for your safety, eBay notifies you whenever your credit card is used for
certain activities on the site.
Once you have a credit card on file with us and the same card is used again for certain
activities on eBay, we will send this notice to let you know that the credit card has been used.
These activities include using the same credit card to:
* register an eBay account using an anonymous email domain such as Yahoo or Hotmail,
* set up a selling account,
* update the credit card information on another account that uses the same card,
* place a high value bid over a specific amount.
If you did not use your credit card for any of the above reasons, please confirm with all
members of your household as well as friends or business associates that they have not
recently used your credit card on eBay.
If you are still unable to explain the use of your card, please report the potential unauthorized account activity to us by taking the following steps:
1. Click on the "Help" tab at the top of the eBay Home page.
2. Click on the "Contact Us" link, located on the left side of the Help Center page.
3. Select the relevant topic on the Contact Us page to report the concern to our Trust & Safety team.
** Do not reply to this email as this is a system-generated message **
eBay Safety Tip:
Some community members have reported receiving deceptive emails claiming to come from eBay, PayPal, or other popular Web sites. The people who send these emails (also known as "spoof" or "phishing" emails) hope that unsuspecting recipients will reply or click on a link contained in the email and then provide sensitive personal information.
You can take a few simple steps to protect your account and prevent senders of deceptive emails from doing harm:
* If you need to update your personal or financial information on eBay, type the eBay Web address into your browser or use a bookmarked link.
* Use My eBay or the Site Map to find pages on eBay, rather than relying on links from emails.
* Report suspicious email immediately by forwarding it to spoof@ebay.co.uk.
eBay's Help system provides detailed information about spoof emails, identity theft, and what to do if your eBay account has been compromised. "
WHAT CAN I DO??
I have e-mailed them but not received anything back yet.
" Verification of new account with eBay - Anonymous User Registration
Dear eBay user:
As a courtesy and for your safety, eBay notifies you whenever your credit card is used for
certain activities on the site.
Once you have a credit card on file with us and the same card is used again for certain
activities on eBay, we will send this notice to let you know that the credit card has been used.
These activities include using the same credit card to:
* register an eBay account using an anonymous email domain such as Yahoo or Hotmail,
* set up a selling account,
* update the credit card information on another account that uses the same card,
* place a high value bid over a specific amount.
If you did not use your credit card for any of the above reasons, please confirm with all
members of your household as well as friends or business associates that they have not
recently used your credit card on eBay.
If you are still unable to explain the use of your card, please report the potential unauthorized account activity to us by taking the following steps:
1. Click on the "Help" tab at the top of the eBay Home page.
2. Click on the "Contact Us" link, located on the left side of the Help Center page.
3. Select the relevant topic on the Contact Us page to report the concern to our Trust & Safety team.
** Do not reply to this email as this is a system-generated message **
eBay Safety Tip:
Some community members have reported receiving deceptive emails claiming to come from eBay, PayPal, or other popular Web sites. The people who send these emails (also known as "spoof" or "phishing" emails) hope that unsuspecting recipients will reply or click on a link contained in the email and then provide sensitive personal information.
You can take a few simple steps to protect your account and prevent senders of deceptive emails from doing harm:
* If you need to update your personal or financial information on eBay, type the eBay Web address into your browser or use a bookmarked link.
* Use My eBay or the Site Map to find pages on eBay, rather than relying on links from emails.
* Report suspicious email immediately by forwarding it to spoof@ebay.co.uk.
eBay's Help system provides detailed information about spoof emails, identity theft, and what to do if your eBay account has been compromised. "
WHAT CAN I DO??
0
Comments
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probably a scam, don't do anything.
LouiseNobody is perfect - not even me.0 -
I thought this & delited it in my e-mail but the message was also in my messages actually on my e-bay page.0
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If the message is on the real EBay page (not accessed via an e-mail link, type in https://www.ebay.co.uk & log in as normal) then it will be genuine - just check the details they have on file.0
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did it use your real ebay user name when sending to your email?
Scams often dont use it. If you arent sure if an email is real,you can forward it to them and they will check it. They dont usually have a link to click on to enter your details in authentic emails either.
If you are really worried you could cancel your credit card and get the bank to issue you a new one explaining about the email you've had.0 -
I wouldn't ignore it as I have had this message before when I set up my business account using the same debit card details, obviously I knew I had because I set it up. I would contact ebay just incase, as normally scam emails do not show up in your actual ebay messages page.DFW no.630!
0 -
genuine ebay messages come through addressed to your user name not to ebay member, I would forward it to spoof@ebay.com (for your peace of mind) and delete it.0
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