virgin/ntlworld email anyone else having problems??

skintmumof3

i have been having problems logging on the last couple of days. anyone else had the same?
cheers
skint
x

VanMan2007

Yes, me too today!:(

Bettie

me too:(
started early this morning

danthemoneysavingman

I found that unselecting the "SPA" and "SSL" options in the account settings has restored my ability to receive my ntl emails.

HTH guys!

Pls ask if you need more detail. I assume you'll know how to do this as you must have followed their instructions to set this up a few days ago!

(geniuses)

VanMan2007

I'm with Virgin Media. Just been on their website and checked service status and there is a fault receiving emails. The issue has been raised and they are working on it.

So don't change anything, normal service should be back in due course....hopefully!

danthemoneysavingman

the choice is yours of course

VanMan2007

Sorry dan, we must have been typing the response at the same time. My comment wasn't a response to your advice! I didn't see your post until returning to the thread a few minutes later.

I've had email problems before and they righted themselves with time. As VM have identified a problem I, (with my limited pc knowledge) won't adjust any settings for now.

It seems a few of us have the problem, so may be worth sitting tight for the time being.

Just checked again and the estimated repair time is 12:49pm. So could be off for a while yet.

danthemoneysavingman

OK. My suggestion is a solution however, I had to do it over the phone with my wife this AM, problem solved immediately.

VanMan2007

All seems normal again. But I have the new settings to use if it has another moody!

tronator

VanMan2007 wrote: »

Sorry dan, we must have been typing the response at the same time. My comment wasn't a response to your advice! I didn't see your post until returning to the thread a few minutes later.

That's what the "Quote" button is good for.

It avoids confusion who you're answering to...

skintmumof3

danthemoneysavingman wrote: »

I found that unselecting the "SPA" and "SSL" options in the account settings has restored my ability to receive my ntl emails.

HTH guys!

Pls ask if you need more detail. I assume you'll know how to do this as you must have followed their instructions to set this up a few days ago!

(geniuses)

hi, i am confused as when you say about instructions sent..
i still have an ntlworld email addy and i haven`t received any emails at all today... but the service is working. it justs say no new messages..
am a tad confused.
cheers