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Can not print microsoft documents

Hi

My friends printer will print pictures, notebook files etc but will not print microsoft documents, word ,excel etc.
Anybody help?

Thanks

Comments

  • Could be the default printer is set to soemthing else,
    try going to file print and make sure the correct printer is selected
  • crewe
    crewe Posts: 188 Forumite
    Update

    The printer works and sends out the pages but they are all blank with no printing on them. This only happens with microsoft documents. Anyone help please.
  • Definitely sounds like the wrong printer is selected in Word & Excel.

    Go into Start, Printers and Faxes and see what the default printer is - it is the one with the white tick in the black circle next to it.

    Then open the document you are trying to print in Word and look in File, Print and see what printer it shows there. Change it if necessary.
  • crewe
    crewe Posts: 188 Forumite
    Turns out his black ink had dried up.
    Thanks for the help.
This discussion has been closed.
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