i pod help please

Cati_Jane

I haven just connected my i pod to the pc and the pc no longer recognises it. Also now the i pod no longer does anything. the screen looks as if it is switched on but does not light up and does not respond to anything so i cannot try and restore it

Is there a way to fix this before i go on holiday or do i need to go buy another mp3 player to get me through the flight?

thanks for any help

Cati

sassy_one

Possible software issue (on the iPod)

Do you just have the Apple in the middle of the screen shown?
If so, maybe the software is damaged

Cati_Jane

It is showing the menu screen but wont move from there. cant even get it to switch off.

Cati

imho

Have you tried resetting the ipod ?

Cati_Jane

cant work out how to since it wont let wont let me do anything or connect to pc. is there a reset button?

stef73

to reset ipod http://support.apple.com/kb/ht1320

Cati_Jane

thank you.

My i pod now works and my short flight will be much more bearable.