Switching from BT to Primus - will I lose my free orange broadband?

WillBanyard

So is anyone able to answer the original question? I'd also like to pay for cheap primus saver line rental and have my free broadband from orange.

macman

Why don't you just put your no. into the Horange checker and it will tell you?
http://shop.orange.co.uk/broadband/simply_broadband

granville_2

I have a phone line supplied by Primus and have Orange broadband running over it without any issues.

Scotty£

The answer is YES The 'switch' over doesnt switch anything at all, just who you pay the bill too. I have Orange BB @ £5/mth and just switched over and its fine. Now if only I can figure out why Im charged £10.12 for my £7.99 a month primus line...................?

WillBanyard

The confusion here is that when I call Orange and Primus, they have both told me, on more than one occassion that my free Orange broadband will definitely not work if I was to switch to Primus for my line rental bill.

It would be nice if the MSE team could clarify these details as I would have no come-back if I switched and then could not get my free broadband. The argument "someone I don't know, off the internet told me" might not be sufficient.

macman

Several people have already stated that a Primus line runs on the BT network and is not LLU.

System

Do you think Orange are going to do something because this website says so?!
It's the poor training of Orange staff that are a root of your problem.

WillBanyard wrote: »

The confusion here is that when I call Orange and Primus, they have both told me, on more than one occassion that my free Orange broadband will definitely not work if I was to switch to Primus for my line rental bill.

It would be nice if the MSE team could clarify these details as I would have no come-back if I switched and then could not get my free broadband. The argument "someone I don't know, off the internet told me" might not be sufficient.