Plug in problems

adr0ck

Hi just received a new scanner a canoscan 4200f

looks great only problem is ....how do i plug it in?

its got a two pronged thing.....manual says its an ac adapter and picture shows plugging it into a socket on a wall.....the only problem is i havnt got a socket like that

what do i do

should i send it back?

have they done it in error....i thought i read somewhere that everything electrical has to come with a three pronged plug fitted....is this correct?

thanks

jasonrat

did u get it from an international site ?u've got the more international plug. with my international plugs i just cut it off and put the 3 pin plug on it instead up to you what to do with it though i do that with things i have bought from pixmania and thailand

superscaper

Depending on who you bought it off I'd demand a UK lead or at least a UK convertor. Even when I bought from pixmania they still supplied me with a convertor.

adr0ck

thanks guys

it was bought of ebuyer

so assuming i should demand new lead or adapter?

bat999

Hi adr0ck
If you cut off the plug then you'll probably invalidate the warranty.
If the plug has two round pins, then you can probably use a shaver adapter, something like this:-
http://img87.imageshack.us/my.php?image=adapterls1.jpg

f1charlie

A slightly more modern version :rotfl: here at Maplin for £1.99:

http://www.maplin.co.uk/Module.aspx?ModuleNo=1186&criteria=adaptor&doy=11m9

Charlie

adr0ck

thanks guys ebuyer are sending out a replacement lead!!!

adr0ck

update

now i know why people say stay away from ebuyer

i should have listened!!!!!!!!

still waiting for lead...so phoned ebuyer up (this is after promising me last week it would take a maximum of 2 days)

"o person that deals with this type of thing is on holiday...not sure who's dealing in absence"

"what should i do then"

"i don't know"

"can i send it back and ask for a replacement"

"yes thats what i would do"

so anyway crux of it is that i've had to ask for a RMA number...which may or may not be approved......which may cost me more money!!!!!!!

albertross_2

Put your foot down.. ask them to find someone to deal with it now.